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Development of a Two-Sided On-Demand Service Platform for Homeowners and Service Providers

digiteum.com

Business services

eCommerce

Environmental Services

Current Challenges in Home Service Procurement

Homeowners struggle to find reliable, competitively priced services efficiently, while service providers lack a streamlined online channel to connect with clients. Existing solutions fail to balance user-friendly interfaces with automated backend processes, secure payments, and fair pricing mechanisms.

About the Client

A two-sided platform connecting homeowners with service providers, offering bidding, payment, and management tools, with potential expansion into other service industries.

Strategic Objectives for Platform Development

Create a scalable, two-sided marketplace for homeowners and service providers
Implement a real-time bidding system to ensure competitive pricing
Develop an automated backend with secure payment integration
Enhance user engagement through intuitive interfaces and social features

Core System Functionalities and Features

User registration and profile management for homeowners and providers
Real-time bidding and pricing optimization system
Service search, filtering, and booking interface
Secure payment gateway integration
Provider dashboards for order tracking and reporting
Social media integration and feedback mechanisms
Photo reporting and time-tracking tools

Technology Stack Preferences

iOS app development (Swift/UIKit)

Web frontend (HTML5, CSS3, JavaScript frameworks)

Backend automation (custom solutions for order processing)

Secure payment APIs (e.g., Stripe, PayPal)

Critical System Integrations

Payment gateway services
Social media APIs (e.g., Facebook, Google for login)
Cloud hosting and storage solutions (e.g., AWS, Google Cloud)
Real-time notification services

Non-Functional Requirements

High scalability to support B2C and B2B expansion
Data security and compliance with financial regulations
Low-latency real-time bidding functionality
Cross-platform compatibility (web, iOS)

Expected Business Outcomes

The platform will streamline service procurement for homeowners, increase client acquisition for providers, and drive revenue growth through transaction fees. Scalable architecture will enable expansion into additional service industries, while automated processes reduce operational overhead.