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Development of a Two-Sided ESG-Focused Marketplace with Custom Shopify Sales Channel Integration
  1. case
  2. Development of a Two-Sided ESG-Focused Marketplace with Custom Shopify Sales Channel Integration

Development of a Two-Sided ESG-Focused Marketplace with Custom Shopify Sales Channel Integration

spiralscout.com
Consumer products & services
eCommerce
Business services

Identifying Challenges in Building a Scalable and Certified ESG Marketplace

The client operates a partially developed online marketplace focused on ESG-certified products, facing issues with backend stability, performance, complex infrastructure, and limited Shopify integration capabilities. They require a reliable platform to finalize development, onboard socially responsible brands efficiently, and support future growth while maintaining cost-effectiveness.

About the Client

A rapidly growing online marketplace aimed at certifying and promoting socially responsible brands, leveraging scalable infrastructure and seamless Shopify integration.

Goals for Developing a Robust ESG Marketplace and Shopify Sales Channel

  • Complete the development and launch of a fully operational two-sided marketplace supporting thousands of ESG-certified products.
  • Design and develop a custom Shopify sales channel app for seamless onboarding and product listing of ESG brands.
  • Optimize backend infrastructure to enhance platform stability, scalability, and response times, targeting a 40% reduction in server load and 30% improvement in response times.
  • Achieve high platform uptime of 99.9%, ensuring reliable customer experience.
  • Secure Shopify approval for the custom sales channel app, positioning the client among a select group of approved Shopify Sales Channels.
  • Provide strategic technical and business consulting to support sustainable growth and future expansion plans, including fundraising support.

Core Functional System Requirements for the ESG Marketplace and Shopify App

  • Complete the development of a user-friendly, scalable two-sided marketplace platform supporting thousands of verified ESG products.
  • Build a custom Shopify sales channel application enabling direct product listing and management for ESG brands within Shopify’s ecosystem.
  • Implement a robust backend infrastructure optimized for high performance, stability, and scalability, capable of handling increased user and product loads.
  • Ensure secure and seamless integration between the marketplace platform and Shopify’s API standards.
  • Design UX/UI with a focus on ease of onboarding for brands and improved shopping experience for consumers.
  • Incorporate infrastructure improvements such as AWS services (Lambda, Fargate, Elasticsearch, PostgreSQL) for flexible and scalable deployment.

Preferred Technologies and Architectural Approach

Node.js for backend development
React.js for frontend interfaces
AWS cloud infrastructure (Lambda, Fargate, Elasticsearch, PostgreSQL)
Shopify API for integration
Python for backend tasks where applicable

Essential External System Integrations

  • Shopify API for development and approval of custom sales channel app
  • AWS services for deployment, scaling, and monitoring
  • Third-party verification services for ESG certification validation

Key Non-Functional Requirements and Performance Metrics

  • Scalability to support thousands of products and concurrent users
  • Platform response times improved by at least 30% post-optimization
  • Server load reduction by approximately 40% through infrastructure optimization
  • High availability with 99.9% uptime
  • Security standards complying with industry best practices to protect sensitive data

Projected Business Benefits from the ESG Marketplace Development

The platform is expected to facilitate the launch of thousands of ESG-certified products, increasing brand visibility and consumer trust. Achieving Shopify approval positions the client among a select group of dedicated sales channels, enhancing sales potential. Backend infrastructure optimization will improve user experience, reduce operational costs, and support future growth initiatives, leading to greater scalability, higher uptime, and improved response times crucial for customer satisfaction and competitive advantage.

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