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Development of a Talent Marketplace Platform for Freelancers and Businesses
  1. case
  2. Development of a Talent Marketplace Platform for Freelancers and Businesses

Development of a Talent Marketplace Platform for Freelancers and Businesses

tatvasoft.com
Business services

Identified Challenges in Connecting Freelancers with Businesses

The client faces difficulties in enabling freelancers to receive timely payments and in providing businesses with efficient access to skilled resources. Existing processes lack a unified, secure platform to facilitate quick job matching, transparent communication, and escrow-based payments, resulting in delays and reduced satisfaction for both freelancers and clients.

About the Client

A mid-sized consultancy firm specializing in connecting businesses with skilled freelance professionals across various sectors, aiming to streamline talent acquisition and project management via a scalable mobile platform.

Goals for Developing an Advanced Freelance Talent Platform

  • Create a scalable, secure mobile platform that streamlines freelancer-job matching and enhances user experience.
  • Enable freelancers to showcase multiple skill sets and service offerings with detailed profiles and portfolio examples.
  • Implement a marketplace where businesses can browse, filter, and view detailed project and freelancer profiles before engaging.
  • Facilitate quick, reliable payments through integrated escrow services, ensuring funds are released upon job completion.
  • Provide location-based search capabilities allowing clients to find nearby freelancers and filter results based on specific criteria.
  • Incorporate identity verification and profile management features to ensure trustworthiness and reduce fraudulent activities.
  • Support multi-role user profiles enabling professionals to act both as freelancers and clients if needed.
  • Integrate communication tools such as messaging and notifications to enhance collaboration.
  • Ensure compliance with security, scalability, and performance standards suitable for growing enterprise needs.

Core Functional Specifications for the Freelance Platform

  • Role-based user profiles with multiple profiles per user for freelancers and clients
  • Ability for freelancers to add and manage multiple services, including rates, descriptions, categories, and examples of work
  • Job marketplace enabling browsing, filtering, and detailed viewing of projects, with application capabilities
  • Profile viewing for clients to assess freelancer skills, portfolios, rates, and previous work
  • Quick payment system utilizing escrow or pre-funding mechanisms to ensure prompt freelancer compensation
  • Location-based search with filtering options to find nearby freelancers
  • Service detail pages with multimedia examples (images, videos) and description
  • Identity verification integration via third-party services
  • Project posting and management functionalities
  • Messaging system for user-to-user communication
  • Notification system for updates and communications
  • Reporting/blocking features to ensure platform safety
  • Upload functionalities supporting images and videos from multiple sources
  • Integration with third-party payment gateways and map services

Recommended Technologies and Architectural Approach

Mobile app development using native frameworks (e.g., iOS with Xcode and Swift, Android with Kotlin) or cross-platform solutions if applicable
Backend development leveraging scalable frameworks (e.g., .NET or equivalent), with RESTful API services
Database solutions including relational databases like MS SQL for structured data
Cloud storage solutions such as Amazon S3 for multimedia content
Third-party integrations: Stripe for payments, Google Places for location services, identity verification tools, messaging platforms like Firebase
Analytics and crash reporting tools such as Firebase Crashlytics and Analytics

Essential External System Integrations

  • Payment gateway (e.g., Stripe) for secure transactions
  • Maps and location services (e.g., Google Maps SDK) for proximity searches
  • Identity verification services for user validation
  • Messaging and notification services (e.g., Firebase Messaging)
  • Media hosting platforms for image and video uploads
  • Analytics tools for user behavior tracking and crash reporting

Critical Non-Functional System Requirements

  • System scalability to support an increasing user base with low latency
  • Security measures to ensure data privacy and secure transactions, including compliance with industry standards
  • High availability and disaster recovery configurations
  • Responsive and intuitive user interfaces for seamless user experience on mobile devices
  • Performance benchmarks ensuring quick load times and real-time notifications
  • Regular security audits and updates to maintain platform integrity

Projected Business Benefits of the Freelance Talent Platform

The platform aims to significantly improve access to a talented pool of freelancers, enabling quick and secure payments, reducing onboarding and hiring time, and expanding market reach. Expected outcomes include enhanced user engagement, increased transaction volume, faster project turnaround times, and a more accessible portfolio showcase for freelancers, leading to improved platform reputation and higher customer satisfaction.

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