Development of a Supportive Mobile and Web Platform for Post-Accident and Medical Aid

The organization faces difficulties in delivering timely, accessible, and comprehensive support information and services to individuals recovering from accidents or serious illnesses. Current communication channels are limited, and there's a need for an intuitive platform to disseminate knowledge, facilitate contact with support staff, and enable fundraising activities, especially targeting users who require offline access and efficient communication tools.

A large-scale non-profit organization focused on providing comprehensive support and rehabilitation assistance to individuals after severe medical events such as accidents or serious illnesses, aiming to improve their quality of life and integration.

• Develop a mobile application to provide offline-accessible educational content, support resources, and direct contact options for users in need of post-accident or medical recovery guidance.
• Create a web-based fundraising platform that facilitates user-friendly donation processes, enables setting up and managing individual fundraisers, and ensures verified user participation with administrative oversight.
• Integrate secure payment options including popular local and international payment gateways to streamline financial transactions.
• Implement a backend infrastructure that is scalable, easy to maintain, and transparent, supporting data management, user verification, and automated reporting functionalities.
• Enhance communication channels between users and support representatives, ensuring quick access via integrated contact options, including telephone and email support.
• Ensure the entire system adheres to data security, privacy standards, and allows offline content access for vulnerable users.

• Mobile app with offline content download, including videos, images, and articles providing post-accident and rehabilitation information.
• Supportive communication features, including quick-call buttons and contact details for direct contact with foundation representatives.
• User registration and verification system to ensure secure access and support in setting up fundraisers.
• Fundraising web platform with browsing, filtering, and search functionalities for campaigns, along with the ability to create and manage fundraisers.
• Secure online payment integration supporting popular payment methods such as local payment gateways and international options like PayPal.
• Backend system supporting data management, user verification, fundraiser management, donations tracking, and reporting functions.
• Notification system to update users about relevant content, fundraising progress, and support opportunities.

• Payment gateways (local and international, e.g., Przelewy24, PayPal) for processing donations
• Email service API for notifications and communication
• User verification and authentication services
• Reporting and analytics tools for fundraisers and system usage

• System scalability to accommodate increasing user base and data volume
• High performance and quick response times for mobile and web interfaces
• Security measures ensuring data privacy and secure financial transactions
• Offline content availability in the mobile app for users with limited internet access
• Regular maintenance and ease of updates

The implementation of this integrated support and fundraising platform aims to significantly improve access to vital health and recovery information, enhance communication between users and support staff, and streamline donation processes. Expected outcomes include increased user engagement, more efficient management of fundraising campaigns, and strengthened support services—ultimately resulting in broader reach and improved quality of assistance for individuals in need.