Development of a Social Employee Recognition Platform with Advanced Customization and Integration Capabilities

The organization faces difficulties in tracking employee achievements and milestones across a large, distributed workforce. They need an improved, customizable recognition platform that enables instant acknowledgment, manages various recognition types, and integrates seamlessly with existing HR and enterprise systems to foster a positive workplace culture.

A mid to large-sized organization focusing on enhancing employee engagement, recognition, and workplace culture through a scalable SaaS platform.

• Create a scalable SaaS-based employee recognition system supporting instant awards and milestone notifications.
• Implement a highly configurable architecture allowing clients to tailor features per organizational needs.
• Enable social bonding features such as activity streams, messaging, and multimedia recognition.
• Develop real-time reporting and analytics dashboards for performance measurement.
• Integrate with popular HR and enterprise tools such as Workday, Oracle, and Salesforce.
• Ensure high levels of security, performance, and ease of deployment to support a global user base.

• Migration to modern frontend framework (e.g., upgrading from AngularJS to Angular 9 or higher) for improved performance and maintainability.
• Modular architecture supporting inclusion/exclusion of features based on client needs.
• Social activity streams including video, messaging, audio, and liking mechanisms for peer recognition.
• Real-time recognition notifications and instant award issuance for outstanding employee achievements.
• Milestone and life event management with automated notifications for events like birthdays, promotions, and anniversaries.
• Customizable reporting and business intelligence dashboards with visualizations such as graphs and charts.
• Global award management storefront allowing managers worldwide to administer awards including gift cards, points, merchandise, charitable donations, and experiential awards.
• Performance management tools with goal setting, achievement tracking, and regular check-ins.
• Integration with external HR and enterprise systems for seamless data flow and process automation.

• HR and payroll systems such as Workday and Oracle for employee data synchronization.
• CRM and sales tools like Salesforce for contextual recognition and engagement.
• Additional enterprise applications requiring data exchange to support recognition workflows.

• High scalability to support concurrent users across multiple regions, supporting tenfold growth over initial rollout.
• Optimized performance ensuring quick load times and real-time updates, with system response times under 2 seconds.
• Robust security and data privacy compliant with industry standards to protect sensitive employee data.
• High availability and disaster recovery mechanisms to ensure platform uptime above 99.9%.
• Ease of customization and rapid feature deployment to stay aligned with evolving HR trends.

The development of this social employee recognition platform is expected to significantly enhance employee engagement and recognition efforts, leading to increased morale, loyalty, and productivity. By implementing advanced social features, real-time analytics, and seamless integrations, the organization aims to improve workplace culture, reduce turnover, and stay competitive in attracting top talent. Targeted performance metrics include scalable support for thousands of users, fast feature deployment cycles, and improved reporting capabilities that inform strategic HR decisions.