Development of a Smart Bike Control and Monitoring System

The client requires a comprehensive system to transform conventional bicycles into smart, connected devices that offer users full control, enhanced security features, and seamless maintenance support. The main pains include lack of real-time control, theft prevention, and maintenance tracking, which hinder customer satisfaction and product competitiveness.

A medium-sized manufacturer of electric bicycles seeking to enhance their products with integrated smart technology for improved user control, security, and maintenance.

• Create an attachable hardware module providing remote control, GPS tracking, anti-theft alarms, and system locking capabilities.
• Develop a mobile application enabling users to monitor and control their bikes, including features such as location tracking, system status, and maintenance logs.
• Enable bi-directional communication between hardware and software to support real-time data exchange and remote commands.
• Provide maintenance support features by maintaining watch over repair history and system diagnostics accessible to support centers.
• Ensure the system design maintains ergonomic aesthetics and operational durability suitable for various environmental conditions.

• User account management for personalized bike tracking and control.
• GPS tracking with real-time location updates for theft prevention and recovery.
• Remote control functionalities including system locking, unlocking, and disabling the bike in case of theft.
• Anti-theft alarm system triggering alerts and system lockout upon unauthorized movement.
• Diagnostics and maintenance logs management, enabling both users and support centers to access service history.
• Design that preserves bike ergonomics while housing embedded control hardware.

• GPS service providers for real-time location data
• Push notification services for alerts and alarms
• Customer support management systems for maintenance tracking
• Security modules for anti-theft system integration

• System must ensure data security and user privacy compliance (e.g., encryption, secure authentication)
• Real-time responsiveness with minimal latency in control commands and location updates
• High system availability and fault tolerance for continuous operation
• Scalability to support a growing fleet of connected bikes
• Device durability to withstand various environmental conditions

The implementation of this smart control and monitoring system is expected to significantly enhance customer experience by providing full control, theft prevention, and maintenance transparency. The project aims to increase user satisfaction and loyalty, reduce theft incidents, and streamline support operations, ultimately leading to increased market competitiveness and operational efficiency.