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Development of a SharePoint-Based Corporate Web Portal with Advanced Features and Migration to Cloud Platform
  1. case
  2. Development of a SharePoint-Based Corporate Web Portal with Advanced Features and Migration to Cloud Platform

Development of a SharePoint-Based Corporate Web Portal with Advanced Features and Migration to Cloud Platform

sigma.software
Business services
Education

Challenges Faced by a Growing Business Services Firm in Web Portal Management

The client requires a modern, user-friendly corporate web portal to improve online engagement, streamline event booking and feedback collection, and integrate social and chat functionalities. Previous solutions were outdated, lacked integration capabilities, and did not support seamless content management or analytics, hindering effective communication with stakeholders and impeding growth opportunities.

About the Client

A mid to large-sized consultancy specializing in training, recruitment, project management consulting, and software solutions, seeking to enhance its corporate web presence and engagement tools.

Goals for Developing a Next-Generation Corporate Web Portal

  • Develop a comprehensive and intuitive web portal to facilitate user engagement and service delivery.
  • Implement features for event, training, and webcast booking, along with real-time online assistance via live chat.
  • Enable visitors to submit feedback, schedule demos, request information, and leave comments effectively.
  • Create an internal blog and rich content management system to streamline content updates and dissemination.
  • Integrate automated analytics for monitoring portal performance and user interactions.
  • Incorporate social network integration to enhance stakeholder connectivity.
  • Ensure the portal is scalable, secure, and easy to administer, supporting future expansion.

Functional System Requirements for the Corporate Web Portal

  • Intuitive navigation system for straightforward portal surfing
  • Booking capabilities for events, trainings, and webcasts
  • Live Chat integration for online assistance
  • Feedback forms enabling callback requests, demo scheduling, email information requests, and feedback submission
  • Corporate blog section for publishing updates and articles
  • Rich content management functionality for easy content administration
  • Automated statistics engine for real-time analytics
  • Social media network integration for broader outreach

Preferred Technologies and Architecture for the Portal

SharePoint Online as the primary platform
Agile development methodology with iterative releases
Web technologies supporting responsive design

Required External System Integrations

  • Live Chat systems for online customer support
  • Social media APIs for network integration
  • Analytics services for tracking user interactions
  • Email systems for feedback and information requests

Non-Functional Requirements for Performance and Security

  • High scalability to support increasing user traffic and content
  • Robust security measures to protect user data and privacy
  • Performance benchmarks ensuring fast load times and responsive interactions
  • Content management scalability for future feature additions

Projected Business Impact and Outcomes

The new SharePoint-based corporate portal is expected to enhance stakeholder engagement, streamline service booking and feedback processes, and improve content management efficiency. Migration to SharePoint Online will support scalability and integration, leading to improved operational agility, increased user satisfaction, and better analytics-driven decision-making.

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