The client experiences inefficiencies and scalability limitations with their existing data platform, which hampers processing of large data volumes, leads to manual data handling, and affects data accuracy. They require a more robust, cloud-enabled system capable of supporting high concurrent data requests and ensuring data integrity for their automotive aftermarket services.
A leading automotive data management and services provider seeking to enhance their digital platform for data processing, distribution, and customer engagement.
The implementation of the proposed cloud-based, scalable data platform aims to significantly improve process automation, reduce manual interventions, and increase data reliability. It is expected to support high-volume data requests seamlessly, leading to faster data availability, enhanced customer experience, and laying a scalable foundation for future platform expansion.