The client experiences inefficiencies with legacy custody systems, characterized by prolonged hold times, hidden fees, manual workflows, and risks associated with manual account transfers. These issues hinder operational efficiency and client satisfaction, while limiting scalability and revenue opportunities.
A mid-sized financial advisory firm aiming to modernize and automate its custodian services, enabling seamless account management and trade execution.
The implementation of a self-clearing, automation-driven trading platform is expected to significantly enhance operational efficiency, reduce manual errors, and improve client satisfaction. It will streamline account transfers, support scalable growth, and enable the client to offer clearing services as a new revenue stream, mirroring industry best practices and increasing competitiveness in the financial advisory market.