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Development of a Segmented Trading Application Suite for Enhanced User Experience and Market Expansion
  1. case
  2. Development of a Segmented Trading Application Suite for Enhanced User Experience and Market Expansion

Development of a Segmented Trading Application Suite for Enhanced User Experience and Market Expansion

n-ix.com
Financial services
Information technology

Identifying Client Challenges in Brokerage Platform Scalability and User Satisfaction

The client operates a legacy trading platform that provides limited functionality suitable for both casual investors and professional traders, resulting in suboptimal user experiences for each group. The platform's uniform design hampers the ability to meet the distinct needs of diverse user segments and restricts the company's capacity to attract and retain a broader customer base. To address this, the client seeks to replace the monolithic app with specialized solutions that better serve each user type and facilitate market expansion.

About the Client

A rapidly growing brokerage firm with a substantial assets under management, offering low fee trading solutions and aiming to enhance customer engagement and expand market reach through tailored mobile applications.

Project Goals for Enhanced Trading Platforms and Market Reach

  • Redesign and develop two distinct mobile applications optimized for investors and professional traders, respectively.
  • Improve user experience by providing tailored interfaces and functionalities aligned with user needs.
  • Accelerate time-to-market for new applications and features through automation and modern development practices.
  • Expand the company's market reach by supporting diverse user preferences and regulatory standards.
  • Ensure high security standards, scalable architecture, and compliance with accessibility guidelines.

Core Functional Specifications for Segmented Trading Applications

  • Distinct mobile apps for casual investors and professional traders, each with tailored UI/UX and functionality.
  • Implementation of secure authentication methods, including complex login protocols.
  • Support for real-time data streaming using protocols like gRPC for professional trading needs.
  • Custom plugins for biometric authentication across iOS and Android platforms.
  • A testing automation framework supporting concurrent testing with tools such as Detox and Appium.
  • Responsive design supporting multiple device resolutions (desktop, tablet, mobile).
  • Compliance with accessibility standards such as WCAG 2.0 Level AA and relevant local regulations.

Preferred Technologies and Architectural Approaches

Modern mobile development frameworks for iOS and Android
gRPC for real-time communication
Custom plugin development for biometric authentication
Automation testing with Detox and Appium
Cloud-based infrastructure supporting scalability and compliance

Necessary External System and Data Integrations

  • Authentication and security modules conforming to enterprise standards
  • Financial data feeds and real-time market data APIs
  • Biometric SDKs for biometric authentication plugins
  • Accessibility compliance tools

Key Performance and Security Standards

  • High scalability to support increasing user base and transaction volume
  • Security compliance including complex authentication and data protection
  • Performance optimization to ensure minimal latency with real-time data transfer, supporting live trading capabilities
  • Minimum of 80% code coverage with automated testing
  • Accessibility support in accordance with WCAG 2.0 Level AA
  • Cross-platform responsiveness for various device resolutions

Anticipated Business Outcomes and Market Benefits

The project aims to significantly enhance customer experience by delivering tailored trading applications, resulting in increased user satisfaction and retention. By accelerating development cycles through automation and employing scalable architectures, the client expects to bring new features to market faster. Ultimately, these efforts will expand the client’s market reach, attract a broader customer base, and support an increase in assets under management, similar to previously observed growth metrics.

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