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Development of a Secure, User-Friendly Data Collection and Marketing Platform
  1. case
  2. Development of a Secure, User-Friendly Data Collection and Marketing Platform

Development of a Secure, User-Friendly Data Collection and Marketing Platform

innowise.com
Business services

Identifying Challenges in User Engagement and Data Management

The client faces difficulties in capturing user contact information efficiently, ensuring compliance with data privacy regulations, and delivering personalized marketing materials at scale. There is a need for an intuitive platform that facilitates user data collection through web forms, manages consents securely, and integrates seamlessly with existing marketing systems.

About the Client

A mid-sized international organization specializing in professional services, seeking to streamline user engagement and personalized marketing communications.

Goals for Enhancing Data Collection and Marketing Efficiency

  • Implement a secure and compliance-ready user data collection system via customized web forms.
  • Enable users to consent to data processing and marketing communications easily.
  • Automate the collection, verification, and storage of contact information.
  • Facilitate integration with marketing tools for personalized outreach.
  • Ensure platform scalability and high availability to handle increasing user engagement.

Core Functionalities for the Data Collection and Marketing Platform

  • Customizable web forms for collecting user contact details and preferences.
  • Secure storage and processing of personal data ensuring compliance with privacy standards.
  • User consent management interface that records, updates, and verifies user permissions.
  • Automated verification mechanisms (e.g., email confirmation) to validate contact information.
  • Backend system for managing collected data and generating marketing segments.
  • Integration APIs with third-party marketing and CRM tools.

Technology Stack and Architectural Preferences

Web development frameworks (e.g., React, Angular)
Secure database solutions (e.g., SQL, NoSQL databases)
RESTful API architecture
OAuth 2.0 / OpenID Connect for authentication and consent management

External Systems and Data Source Integrations

  • Marketing automation platforms
  • Customer Relationship Management (CRM) systems
  • Email verification services
  • Data privacy regulation compliance tools

Non-Functional Requirements Ensuring System Reliability and Security

  • Scalability to support 10,000+ form submissions daily
  • High availability with 99.9% uptime
  • Robust data security and encryption standards (AES-256)
  • Compliance with GDPR and other relevant data privacy regulations
  • Performance optimization for form load times under 2 seconds

Projected Business Benefits of the Data Collection Platform

The new platform is expected to streamline user data collection, enhance consent management, and increase marketing campaign effectiveness. Anticipated outcomes include a 30% improvement in lead conversion rates, improved compliance with data privacy standards, and scalable growth capacity to manage rising user engagement levels.

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