The client faces difficulties in efficiently capturing user contacts and engagement data through their current systems, resulting in suboptimal marketing outreach and limited personalization capabilities. Their existing process lacks automation, secure data handling, and integration with marketing channels, impairing their ability to scale and enhance customer relationships.
A mid-sized international consultancy firm specializing in digital transformation solutions for professional service providers.
The implementation of this system is expected to significantly improve lead acquisition efficiency, resulting in at least a 30% increase in successful contact submissions. Enhanced automation and data security will streamline marketing efforts and ensure compliance, fostering increased client engagement and supporting future scalability. The improvements aim to optimize resource allocation and deliver measurable ROI through improved conversion rates and customer data insights.