The healthcare organization faces challenges in providing safe, accessible, and compliant remote consultation options for non-critical patients. The need for quick deployment of a user-friendly telehealth solution that integrates smoothly with existing workflows, ensures data security, and complies with healthcare regulations has become critical, especially in light of emergency situations such as a pandemic.
A mid-sized healthcare provider operating multiple clinics across regions, seeking to implement remote consultation capabilities to enhance patient care, especially during emergencies.
Implementing this telehealth solution is projected to enable the healthcare provider to handle over 2,500 remote sessions annually, with 65% of consultations conducted digitally, significantly reducing in-person visits during emergencies. It aims to achieve at least 90% patient satisfaction, improve operational efficiency, and ensure compliance with relevant health data standards, thereby strengthening patient trust and expanding access to care.