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Development of a Secure Pharma Assistance Mobile Application for Patients and Healthcare Providers
  1. case
  2. Development of a Secure Pharma Assistance Mobile Application for Patients and Healthcare Providers

Development of a Secure Pharma Assistance Mobile Application for Patients and Healthcare Providers

suffescom.com
Medical
eCommerce
Business services

Identified Challenges in Connecting Patients with Healthcare and Medication Providers

The client faces difficulties in ensuring timely access to accurate medical information, medication safety, and seamless communication between patients, doctors, and pharmacies. Existing systems lack real-time interaction, advanced security, and robust data management, leading to delays, errors, and reduced trust among stakeholders.

About the Client

A mid-sized healthcare technology company aiming to connect patients, doctors, and pharmaceutical suppliers through a comprehensive mobile platform.

Goals and Expected Outcomes for the New Pharma Assistance App

  • Create a user-friendly mobile application enabling patients to consult healthcare professionals virtually and access medication information securely.
  • Implement high-end security features, including blockchain technology, to protect sensitive personal and medical data.
  • Facilitate quick retrieval of medical records, reduce data duplication and errors, and enhance data integrity.
  • Achieve rapid user adoption targeting at least 1,000 users within the first month of launch.
  • Onboard at least 400 healthcare providers, including doctors and medication suppliers, to ensure broad service availability.

Core Functional Capabilities for the Pharma Assistance Platform

  • User registration and profile management with personal and contact information collection.
  • Secure sign-up/login process with multi-factor authentication.
  • Virtual consultation interface supporting text and voice/video calls with accredited healthcare professionals.
  • Access to comprehensive drug information, safety alerts, and medication guidelines.
  • Blockchain-based security layer to encrypt and protect user data, prevent duplication, and ensure data integrity.
  • Efficient retrieval and management of medical records to facilitate timely treatment.
  • Backend administrative panel for managing users, providers, and system analytics.

Technologies and Architectural Approaches for Development

Blockchain technology for data security and integrity
Mobile app development frameworks (e.g., React Native or Flutter)
Real-time communication protocols (e.g., WebRTC, Firebase)
Secure cloud hosting services with scalability support

Essential External System Integrations

  • Medical record management systems for seamless data exchange
  • Payment gateways for medication purchases and consultations
  • Identity verification systems for user authentication
  • Notification services for alerts and updates

Performance, Security, and Scalability Key Requirements

  • High security standards including blockchain encryption to protect sensitive data
  • Scalable architecture to support at least 10,000 users in the initial phase with room for growth
  • Minimal system response time to support real-time consultations, aiming for under 2 seconds latency
  • System uptime of 99.9% to ensure availability
  • Compliance with healthcare data regulations such as HIPAA or equivalent

Projected Business Impact and Success Metrics

The new pharma assistance application is expected to significantly improve patient access to medication and expert advice, leading to increased user trust and engagement. Targeted for rapid adoption, the platform aims to onboard over 1,000 users within the first month and more than 400 healthcare providers. Enhanced data security with blockchain technology will reduce data errors and prevent breaches, ultimately boosting confidence among stakeholders and increasing the company's market competitiveness.

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