The client faces limited reach of their existing online platform, hindering digital sales growth. Additionally, there is a need to redesign the platform to efficiently handle increasing customer demands without complicating user experience, while integrating social sharing and reward functionalities to foster greater customer interaction and loyalty.
A mid to large-sized online retail company seeking to expand its digital marketplace, enhance user engagement, and incorporate social reward mechanisms to boost customer retention and acquisition.
This project aims to significantly enhance user engagement and acquisition, mirroring the success of previous platforms by reaching over 1,000,000 installs and increasing active user participation through rewarding social sharing. The improved platform will serve as a comprehensive solution for buying and sharing products while earning rewards, thereby driving higher sales, customer loyalty, and market competitiveness.