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Development of a Secure Online Lead Collection and User Authentication System for Professional Marketing Campaigns
  1. case
  2. Development of a Secure Online Lead Collection and User Authentication System for Professional Marketing Campaigns

Development of a Secure Online Lead Collection and User Authentication System for Professional Marketing Campaigns

innowise.com
Other industries
Advertising & marketing

Challenges in Secure Lead Capture and Personalized Marketing Communication

The client faces difficulties in collecting user contacts securely through online forms, managing consent for data processing, and delivering personalized marketing materials effectively. They also need a system that supports multiple language options and complies with data privacy regulations, which hampers campaign efficiency and reduces user engagement.

About the Client

A mid-sized international marketing firm specializing in digital campaigns, requiring a streamlined system for lead capture and personalized communication.

Goals for Enhancing User Data Collection and Marketing Personalization

  • Implement a robust, secure online contact form to capture user information with explicit consent management.
  • Develop a multi-language interface to adapt to diverse user bases.
  • Enable automated email communication to confirm form submissions and provide relevant information.
  • Ensure compliance with data privacy laws and secure personal data processing.
  • Streamline data integration with existing marketing platforms to facilitate targeted campaigns.

Core Functionalities for a Secure User Engagement System

  • Secure online contact form with fields for personal information and consent checkbox.
  • Email verification and automated acknowledgment message upon form submission.
  • Multi-language support for form interface and messaging.
  • Data storage with encryption and access controls aligned with privacy regulations.
  • Integration APIs for connecting with third-party marketing and analytics systems.
  • Administrative dashboard for managing contacts and monitoring submissions.

Preferred Technologies and Architectural Approaches

Modern web frameworks (e.g., React, Angular, or Vue.js) for the frontend
Secure backend platforms (e.g., Node.js, .NET, or Java Spring Boot)
Encrypted data storage solutions (e.g., SQL/NoSQL databases with encryption at rest)
OAuth 2.0/OpenID Connect for secure authentication and authorization

External Systems and Data Integration Needs

  • Email marketing platforms for automated communication
  • CRM systems for contact data management
  • Analytics tools to monitor form engagement and submission metrics

Key Non-Functional System Requirements

  • System must support at least 10,000 concurrent users with minimal latency.
  • Response time for form submission and acknowledgment should be under 2 seconds.
  • Data security measures must comply with GDPR and other relevant standards.
  • System should be scalable to accommodate future growth in user volume and features.

Projected Business Benefits and Performance Enhancements

The new platform is expected to significantly improve the efficiency of lead collection and personalization efforts, increasing user engagement rates by approximately 20-30%. Enhanced data security and compliance will reduce legal risks and foster customer trust, enabling the client to execute targeted marketing campaigns more effectively and achieve higher conversion rates.

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