The client faces difficulties in efficiently collecting, managing, and utilizing user contact information for personalized marketing campaigns. Current manual processes lead to delays, inconsistent data quality, and limited ability to deliver targeted communications, affecting overall customer engagement and conversion rates.
A mid-sized international technology company specializing in digital marketing solutions and online platform development, seeking to enhance its user engagement and data personalization capabilities.
The new platform is expected to significantly improve data collection accuracy and processing speed, enabling more targeted and timely marketing campaigns. This will enhance customer engagement, increase conversion rates, and streamline contact management workflows, resulting in an estimated 20-30% increase in marketing ROI within the first year.