The client faces increasing customer expectations for digital banking solutions, including seamless and secure mobile payment options. Current solutions need to enable purchases even with intermittent mobile coverage and ensure compliance with security standards like PCI DSS. There is a need for a robust platform that facilitates secure credit card transactions via mobile devices, improving user experience and operational efficiency.
A large banking institution seeking to enhance its mobile payment capabilities, providing its customers with a secure and convenient way to make payments via smartphones.
The new mobile payment solution aims to provide customers with a secure, convenient, and reliable way to conduct in-store payments via smartphones. Anticipated outcomes include increased customer satisfaction, enhanced security with PCI DSS compliance, and higher transaction volumes, similar to achieving accessible app availability on major app stores and secure 3DSecure credit card payments, thereby strengthening the client’s market position in digital banking.