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Development of a Secure LegalTech Platform for On-Demand Attorney Services

leobit.com

Legal

Information technology

Business Challenges

Need to translate a vision for virtual legal services into a scalable, feature-rich application with real-time communication, secure document sharing, and payment processing, while lacking internal engineering resources and requiring rapid MVP delivery for market validation.

About the Client

A US-based legaltech startup connecting clients with attorneys for virtual consultations and document management services

Key Goals

Enable real-time attorney-client communication via voice calls
Implement secure document upload and management system
Develop reliable payment processing with multiple billing models
Ensure compliance with financial and data security standards
Support scalability for 20,000+ users across the United States

Core System Capabilities

Twilio-powered inbound/outbound voice calling with call routing
Encrypted document upload and sharing system
Real-time chat functionality for client-attorney interactions
Stripe payment gateway with subscription and hourly billing models
Plaid integration for ACH payments and bank verification

Technology Stack

Ruby on Rails

ES6

jQuery

Heroku

HAML

Sass

Third-Party Integrations

Twilio API
Stripe API
Plaid API
Airbrake error monitoring

System Requirements

PCI DSS compliance for payment processing
End-to-end encryption for data security
Real-time error monitoring and logging
Horizontal scalability for user growth
Cross-device responsive UI/UX

Expected Business Outcomes

Enable fully digital legal service delivery with secure communication channels, automated billing workflows, and 24/7 accessibility, projected to support 20,000+ registered users while maintaining compliance with legal industry standards and financial regulations.