Development of a Secure Internal Social Platform with Data Integration for Healthcare Facilities

Healthcare institutions face challenges in connecting patients, especially older adults with limited technology access, to their families. There is a need for a secure, user-friendly platform that provides real-time updates on patient wellbeing, daily activities, and care details, bridging the communication gap while ensuring data privacy and security.

A healthcare provider managing multiple nursing homes or care facilities seeking to enhance communication and data sharing with patients' families through an integrated digital platform.

• Create a secure, dual-portal system for family members and healthcare facility staff to facilitate effective communication and data sharing.
• Implement integration with existing healthcare data systems to provide real-time insights into patient care and activities.
• Ensure compliance with data privacy regulations through robust security and user verification processes.
• Enable families to access information about their loved ones’ daily routines, meals, activities, and wellbeing updates.
• Develop scalable architecture capable of handling large volumes of patient care data while maintaining system performance.

• User authentication with verification processes to control access for family members and staff.
• Secure data management ensuring compliance with healthcare privacy regulations.
• Integration with existing healthcare data APIs to fetch and display patient care details, activities, and wellbeing updates.
• Role-based access controls to ensure appropriate data visibility.
• Notification system to alert family members of significant updates or activities.
• Responsive multi-device interface for ease of access via desktops, tablets, and smartphones.
• Options for families to order gifts or flowers and schedule video calls directly through the platform.

• Healthcare Data API (similar to PointClickCare API)
• Notification and messaging services
• Payment gateways for online gift orders
• Video call APIs

• Data security and privacy compliance with healthcare regulations (e.g., HIPAA).
• System scalability to support large data volumes from multiple care facilities.
• High system availability and responsiveness to ensure seamless communication.
• Request handling capacity within API request limits to prevent system overloads.
• Regular system updates and maintenance to adapt to external API changes.

The implementation of this integrated social platform is expected to enhance transparency, strengthen the connection between patients and families, and improve overall patient wellbeing. It aims to facilitate real-time updates, reduce communication gaps, and foster family engagement, ultimately leading to improved satisfaction and quality of care in healthcare facilities.