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Development of a Secure Internal Data Subscription and Notification Platform
  1. case
  2. Development of a Secure Internal Data Subscription and Notification Platform

Development of a Secure Internal Data Subscription and Notification Platform

innowise.com
Business services

Client Challenges in User Data Collection and Engagement

The client faced difficulties in capturing user contacts efficiently and ensuring compliance with data privacy regulations while providing personalized marketing materials. Additionally, they lacked a streamlined, secure system to manage user subscriptions, consent, and communications across multiple regions, leading to suboptimal user engagement and data handling inefficiencies.

About the Client

A mid to large-sized enterprise providing professional services globally, seeking to enhance user engagement and data collection via a sophisticated online platform.

Goals for the New Data Subscription and Notification System

  • Implement an intuitive online form for users to submit contact details and consent, ensuring compliance with data processing regulations.
  • Develop a robust backend to securely manage user subscription data, including handling user preferences and consent status.
  • Create a personalized notification system that sends tailored marketing materials upon user consent.
  • Ensure the platform is scalable, secure, and capable of handling a high volume of concurrent users with minimal latency.
  • Provide seamless integration capabilities with existing marketing and CRM systems to facilitate efficient data utilization.

Core Functional Specifications for the Subscription and Notification Platform

  • User registration and contact data submission form with consent management
  • Secure storage of user data with encryption and GDPR compliance measures
  • Confirmation message handling and email notification upon successful form submission
  • Preferences management dashboard for users to update consent and communication preferences
  • Automated, personalized email notifications based on user data and preferences
  • Real-time monitoring and reporting of form submissions, user engagement, and notification delivery status
  • Multi-language support and mobile-friendly interface

Technology Stack Preferences for Development

Modern web development frameworks (e.g., React, Angular, or Vue.js)
Backend services using Node.js, Python, or similar scalable technologies
Secure databases with encryption capabilities (e.g., PostgreSQL, MongoDB)

necessary system integrations

  • Email delivery services for automated notifications
  • CRM/Marketing automation platforms for data synchronization
  • Analytics tools for monitoring user engagement and form submissions

Essential Non-Functional Requirements

  • Scalability to support increasing user volume without performance degradation
  • High security standards including data encryption, secure access controls, and compliance with relevant regulations
  • System uptime of at least 99.9% with rapid incident response capabilities
  • Responsive design ensuring accessibility on desktops, tablets, and smartphones

Anticipated Business Value and Benefits of the New Platform

The new platform is expected to streamline user contact collection and consent management, resulting in improved data compliance and increased engagement. Automated, targeted notifications will enhance marketing efficiency, leading to a projected increase in user participation by at least 30%. Enhanced security and scalability will prepare the organization for future growth and regulatory adherence, thus fostering trust and operational excellence.

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