The client faced difficulties in capturing user contacts efficiently and ensuring compliance with data privacy regulations while providing personalized marketing materials. Additionally, they lacked a streamlined, secure system to manage user subscriptions, consent, and communications across multiple regions, leading to suboptimal user engagement and data handling inefficiencies.
A mid to large-sized enterprise providing professional services globally, seeking to enhance user engagement and data collection via a sophisticated online platform.
The new platform is expected to streamline user contact collection and consent management, resulting in improved data compliance and increased engagement. Automated, targeted notifications will enhance marketing efficiency, leading to a projected increase in user participation by at least 30%. Enhanced security and scalability will prepare the organization for future growth and regulatory adherence, thus fostering trust and operational excellence.