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Development of a Secure Internal Analytics Dashboard to Improve Data Insights
  1. case
  2. Development of a Secure Internal Analytics Dashboard to Improve Data Insights

Development of a Secure Internal Analytics Dashboard to Improve Data Insights

innowise.com
Business services

Challenges Faced by the Client in Data Management and Communication

The client needed an efficient way to collect user contacts and provide personalized marketing materials, but faced difficulties in automating data collection, managing personal data compliance, and ensuring effective communication with prospects, leading to delays and inefficiencies in marketing outreach.

About the Client

A mid-sized international software development firm focused on providing services to professional clients worldwide, with an emphasis on data-driven decision-making.

Goals for Enhancing Data Collection and Marketing Outreach

  • Implement a secure system for capturing and managing user contact information with consent verification.
  • Enable automated sending of personalized marketing materials via email based on user preferences.
  • Ensure compliance with data privacy regulations through robust data processing protocols.
  • Improve the efficiency of marketing campaigns, reducing manual effort and response times.
  • Establish a scalable platform capable of handling increasing user data and communication volume.

Core Functionalities for the New Data and Marketing Management System

  • User registration and contact form with consent checkbox for data processing.
  • Backend data storage with encryption and privacy controls.
  • Automated email marketing module for sending personalized content.
  • User notification system confirming successful submission and email dispatch.
  • Admin dashboard for managing contacts, campaigns, and compliance status.
  • Audit logs for data processing activities.

Recommended Technologies and Architectural Approaches

Cloud-based data storage with encryption (e.g., AWS S3, Azure Blob Storage).
Backend development using a scalable framework (e.g., Node.js, Python).
Email automation using SMTP services or dedicated email APIs (e.g., SendGrid, Mailgun).
Front-end form implementation with responsive design.
Security protocols including SSL/TLS and GDPR compliance measures.

Necessary External System Integrations

  • Email service provider for automated messaging.
  • CRM system for contact management and segmentation.
  • Regulatory compliance software or modules for data privacy checks.

Critical Non-Functional Requirements

  • System should support at least 10,000 concurrent users with minimal latency.
  • High security standards to protect personal data, including encryption both at rest and in transit.
  • Scalability to accommodate increasing data volume and communication frequency.
  • Reliable email delivery rate of at least 99%.
  • Compliance with relevant data privacy regulations (e.g., GDPR, CCPA).

Projected Business Outcomes and Benefits of the New System

The implementation of the contact data collection and personalized marketing system is expected to streamline client outreach efforts, reduce manual administrative workload, and improve marketing response rates. Anticipated benefits include a 30% reduction in campaign deployment time, a 25% increase in email engagement metrics, and enhanced compliance with data privacy standards, thereby boosting overall marketing effectiveness and data security.

More from this Company

Development of a Scalable User Engagement and Data Collection Platform
Development of an Internal Analytics Dashboard for Enhanced Data Monitoring
Development of a Secure Internal Analytics Dashboard to Enhance Data-Driven Decision Making
Development of an Internal Analytics Dashboard for Enhanced Data Insights
Development of an Internal Analytics Dashboard for Enhanced Data Management