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Development of a Secure Dynamic Data Collection and Marketing Platform
  1. case
  2. Development of a Secure Dynamic Data Collection and Marketing Platform

Development of a Secure Dynamic Data Collection and Marketing Platform

innowise.com
Business services

Identifying Challenges in User Data Collection and Marketing Personalization

The client faces difficulties in efficiently collecting user contact information and personal preferences through online forms, leading to limited capacity for targeted marketing campaigns. Ensuring secure data processing and compliance with data privacy regulations pose additional challenges, impacting overall marketing effectiveness.

About the Client

A mid-sized international company specializing in digital marketing solutions, seeking to enhance user engagement through personalized marketing communications.

Goals for Enhancing Data Collection and Marketing Automation

  • Implement a secure, user-friendly online form for collecting contact details and consent for personalized marketing.
  • Automate data processing workflows to streamline lead management and follow-up activities.
  • Enhance scalability and performance of the marketing data platform to handle increasing user interactions.
  • Ensure compliance with data privacy standards and improve data security measures.
  • Achieve a smooth integration with existing marketing tools and customer relationship management (CRM) systems.

Core Functional Features for the Data Collection and Marketing Platform

  • Secure online contact form with user consent management and data validation.
  • Automated workflows for data validation, storage, and synchronization with marketing databases.
  • Dashboard for monitoring form submissions, user engagement metrics, and data quality.
  • Notification system to alert marketing teams of new leads or data anomalies.
  • User data encryption and access controls to ensure privacy and security.
  • Integration APIs for seamless connection with existing CRM and email marketing platforms.

Preferred Technologies and Architectural Approach

Web development frameworks supporting secure form handling (e.g., React, Angular, or Vue.js).
Backend technologies capable of robust workflow automation and data processing (e.g., Node.js, Python).
Secure database solutions for sensitive data storage (e.g., encrypted relational or NoSQL databases).
RESTful APIs for external system integrations.

External Systems and Data Integration Requirements

  • Customer Relationship Management (CRM) systems for lead management.
  • Email marketing platforms for automated campaign execution.
  • Data privacy compliance tools for consent management.
  • Analytics tools for monitoring submission performance and user engagement.

Non-Functional System Requirements

  • High scalability to support increasing form submissions and user interactions.
  • System uptime of 99.9% to ensure continuous availability.
  • Data security measures including encryption, access controls, and compliance with GDPR/CCPA standards.
  • Response time for form submission processing under 2 seconds.
  • Reliable data backup and disaster recovery capabilities.

Projected Business Benefits from the Implementation

The new platform is expected to significantly improve user data collection efficiency, increase personalized marketing campaign success rates by up to 30%, and ensure full compliance with data privacy standards. These improvements aim to elevate overall marketing ROI and enhance customer engagement.

More from this Company

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