Development of a Secure Digital Healthcare Data Exchange Platform for Hospitals

Hospitals and healthcare facilities face difficulties in efficiently managing medical data exchanges between patients, healthcare providers, and administrative staff. These issues include slow onboarding processes, fragmented request handling, and inefficient access to patient information, which hinder timely diagnosis and treatment, especially for urgent cases involving pediatric or emergency patients.

A mid-sized healthcare provider or hospital network seeking to improve internal and external patient data management, streamline communication workflows, and ensure regulatory compliance.

• Design a fast and secure onboarding process for hospital staff, enabling quick user registration through email-based invitations with prefilled information.
• Develop an accelerated medical issue registration system that simplifies patient contact, request creation by administrators, and fast submission of medical concerns, including multimedia attachments.
• Implement a streamlined request and patient data management module, allowing efficient filtering and retrieval of patient records and medical history to improve doctor workflow and reduce data access time.
• Enhance communication channels by integrating SMS notifications and customizable questionnaires to facilitate better patient-doctor cooperation.
• Ensure the platform is scalable, compliant with healthcare data security standards, and intuitive for everyday hospital use.

• Hospital staff onboarding system with email-based registration and prefilled forms
• Patient/parent medical issue submission portal with options to upload photos, videos, and audio recordings
• Administrator request creation interface including personal and contact data, with optional NHS or medical record identifiers
• Automated SMS notifications to patients with request details and direct links to fill out medical forms
• Customizable questionnaire forms relevant to specific medical issues for quicker diagnosis
• Request management dashboard with filtering capabilities by medical issue, NHS number, email, phone, and patient name
• Access to detailed request information including doctors' notes, request priority, and communication history
• Role-based access controls for different hospital staff members

• SMS gateways for notifications
• National health databases or NHS systems for patient identification and record verification
• Secure authentication providers for user registration and login
• Email services for onboarding and communication

• High data security and compliance with healthcare regulations (e.g., GDPR, HIPAA)
• System availability of 99.9% uptime
• Fast response times under load to handle multiple simultaneous requests
• Scalability to accommodate growing hospital networks and user base
• User-friendly interface with accessibility standards

Implementation of the proposed medical data management platform aims to significantly streamline hospital workflows, reduce patient request processing times, and enhance data security. Expected outcomes include faster medical issue resolution, improved staff productivity, and enhanced patient satisfaction, contributing to overall better healthcare delivery and compliance with regulatory standards.