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Development of a Secure Case Referral Platform for Legal Firms
  1. case
  2. Development of a Secure Case Referral Platform for Legal Firms

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Development of a Secure Case Referral Platform for Legal Firms

blackairplane.com
Legal
Business services

Inefficient Case Referral Process in Legal Industry

Law firms in Crisp's network were relying on insecure and disorganized methods like private Facebook groups for case referrals. There was an urgent need for a dedicated, intuitive platform that enables secure case exchanges while maintaining professional standards and privacy.

About the Client

Premier law firm growth company specializing in legal marketing and coaching

Objectives for Legal Case Referral Platform

  • Create an intuitive 'Tinder-like' interface for seamless case referrals
  • Implement multistage SMS notifications for timely communication
  • Develop robust admin tools for network management
  • Ensure high-end user experience despite MVP constraints
  • Meet aggressive timeline for November conference unveiling

Core Functionalities for Case Referral Platform

  • User profile management for law firms
  • Case listing and discovery interface
  • Two-way matching system for referrals
  • Multistage SMS notification workflow
  • Admin dashboard with network analytics
  • Secure messaging system
  • Referral tracking and status updates

Preferred Technologies

Vue
Inertia
Laravel
Twilio

Required Integrations

  • Twilio SMS API
  • Laravel Nova Admin
  • A2P 10DLC compliance framework

Non-Functional Requirements

  • High availability (99.9% uptime)
  • Enterprise-grade data security
  • Scalable architecture for future growth
  • Cross-browser compatibility
  • Real-time notification delivery
  • Compliance with legal industry standards

Expected Business Impact

The platform will revolutionize how law firms exchange cases by providing a secure, efficient, and professional environment. By replacing informal referral methods, it will enhance privacy, increase referral conversion rates through better matching, and strengthen Crisp's position as an innovator in legal services. The solution will create a new revenue stream while improving member engagement through timely SMS notifications and streamlined workflows.

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