Development of a Secure and User-Friendly Internal Analytics Dashboard

Business services

Understanding Organizational Challenges in Data Accessibility and Reporting

The client faces difficulties in accessing and analyzing internal data efficiently, impacting decision-making speed and accuracy. Existing tools lack integration, user-friendliness, and scalability, leading to delayed insights and operational inefficiencies.

About the Client

A mid-sized enterprise providing professional services to global clients, seeking to enhance internal data analysis and reporting capabilities.

Goals for Improving Data Management and Analytical Capabilities

Design and implement an internal analytics dashboard that consolidates data from multiple sources for real-time reporting.
Improve data accessibility and visualization to enable faster decision-making processes.
Achieve a system performance that supports high concurrency with minimal latency.
Enhance security protocols to protect sensitive organizational data.
Reduce manual report generation time by at least 30% within the first six months post-deployment.

Core Functionalities and Features for the Analytics System

Real-time data visualization with customizable dashboards and interactive charts.
Automated data consolidation from diverse sources such as databases, APIs, and internal systems.
Role-based access controls to ensure secure data visibility aligned with user permissions.
Export capabilities for reports in various formats (PDF, Excel).
Responsive design supporting access via desktops, tablets, and mobile devices.
User authentication with secure login protocols and audit logs for activity tracking.

Preferred Technologies and Architectural Approaches

Web-based application developed with modern frameworks (e.g., React, Angular).

Backend integration using RESTful APIs and scalable server-side technologies.

Data visualization libraries such as D3.js or Chart.js.

Secure authentication mechanisms, possibly leveraging OAuth 2.0.

Cloud infrastructure for scalability and high availability.

External Systems and Data Sources for Integration

Company’s internal databases and data warehouses.
Enterprise resource planning (ERP) and customer relationship management (CRM) systems.
External APIs relevant to organizational operations for comprehensive data aggregation.

Non-Functional Requirements Ensuring Reliability and Performance

System scalability to support a 50% increase in data volume annually.
System uptime of 99.9% with failover and disaster recovery protocols.
Response times for data queries under 2 seconds for 95% of requests.
Strong security measures including data encryption, secure authentication, and regular audits.

Projected Business Impact and Expected Benefits

The implementation of the internal analytics dashboard is expected to streamline data access and reporting processes, reducing manual effort by over 30%, enabling faster strategic decisions, and strengthening data security, ultimately supporting organizational growth and operational efficiency.