Development of a Seamless On-Demand Professional Consultation Platform

The client faces difficulties in connecting patients with licensed professionals for urgent or immediate advice, resulting in lengthy search processes and delayed responses. There is a need for a user-friendly platform that facilitates quick, on-demand video consultations without requiring separate applications for clients and professionals.

A mid-sized healthcare organization aiming to provide instant virtual consultations with licensed professionals to enhance patient access and engagement.

• Create an integrated platform enabling patients to connect instantly with licensed healthcare professionals via on-demand video calls.
• Develop a user-friendly interface prioritizing fast access and smooth user experience for both patients and professionals.
• Implement quick registration and professional verification processes, including upload of licensing documents.
• Ensure the platform supports seamless scheduling, real-time communication, and secure payment processing.
• Enable administrative management of user roles, consultation requests, and analytics for platform performance.

• Role-based registration allowing users to select client or professional roles during onboarding.
• Main dashboard displaying categorized and highlighted popular consultation topics.
• Professional profile browsing with detailed descriptions and user reviews.
• On-demand video call initiation with real-time connectivity between client and licensed professional.
• Upload and verification of professional licenses for service providers.
• Integration with payment systems (e.g., Stripe) for secure transaction processing.
• Unified application supporting both end-users and professionals, eliminating the need for multiple app downloads.
• Admin panel for managing user roles, monitoring consultations, and managing content.

• Video call API providers (e.g., Twilio or equivalent) for real-time communications.
• Payment gateway (e.g., Stripe) for handling online transactions.
• Document upload and verification system for professional licensing validation.

• High availability and scalability to support continuous on-demand consultations.
• Data security compliant with healthcare privacy standards.
• Fast load times with responsive design to ensure smooth user experience.
• Robust testing phases including prototype testing and interaction validation.

The platform aims to streamline access to licensed professionals, reducing the time to connect and improving user satisfaction. It is expected to enable rapid MVP deployment for investor review, enhance professional-client engagement, and support scalable growth through integrated features, contributing to increased consultation volume and potential revenue growth.