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Development of a Scalable Whitelabel Neobanking Platform for SMEs with Multi-Integration Capabilities
  1. case
  2. Development of a Scalable Whitelabel Neobanking Platform for SMEs with Multi-Integration Capabilities

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Development of a Scalable Whitelabel Neobanking Platform for SMEs with Multi-Integration Capabilities

kindgeek.com
Financial services
Business services
Information technology

Challenges in Neobank Platform Development

The client faced complexities in integrating advanced accounting systems (Appello), ensuring brand-specific customization without compromising platform integrity, managing diverse third-party provider integrations, developing a reusable backoffice solution, and adapting to evolving project requirements while maintaining timelines.

About the Client

A Latvian neobank specializing in providing digital financial solutions for small and medium-sized enterprises (SMEs), leveraging a whitelabel platform to deliver customizable banking services.

Objectives for Enhanced Neobanking Solution

  • Create a scalable whitelabel platform supporting multiple brands and future integrations
  • Enhance core banking functionality with robust financial operations and compliance features
  • Implement seamless third-party integrations for KYC, contract signing, payments, and dispute management
  • Optimize UI/UX for intuitive SME financial management
  • Establish secure, efficient operational workflows for payment processing and customer support

Core System Functionalities and Features

  • KYC verification via Passfort integration
  • Digital contract signing with DocuSign/Dokobit
  • SEPA payment processing through Rietumu Bank
  • Dispute management with Decta ACQ module
  • Multi-brand fee schema configuration
  • Centralized general ledger with Appello
  • User permission management system
  • POS/Ecom payment gateway integration with Decta
  • Card issuance solutions for corporate clients
  • Customer support integration with Freshdesk/Freshchat

Technology Stack Requirements

Java
Spring
Angular
Kotlin
Firebase
Swift
Jenkins

Third-Party System Integrations

  • Passfort (KYC verification)
  • DocuSign/Dokobit (digital signatures)
  • Appello (accounting/ledger)
  • Rietumu Bank (SEPA payments)
  • Decta ACQ (dispute management)
  • Freshdesk/Freshchat (customer support)
  • Decta Payment Gateway (acquiring)
  • Visa/Mastercard (card networks)

System Quality Attributes

  • High scalability for multi-brand support
  • Enterprise-grade security for financial data
  • 99.9% system availability SLA
  • Real-time transaction processing performance
  • GDPR and PSD2 compliance framework

Expected Business Impact of Whitelabel Neobanking Platform

Enables rapid market entry for financial institutions through customizable whitelabel solutions, reduces operational costs via automated backoffice workflows, increases merchant retention through comprehensive dispute management tools, ensures regulatory compliance with integrated accounting systems, and positions the platform for 500% growth in supported SME clients over three years.

More from this Company

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