Development of a Scalable Web-Based Case Management System for Financial Recovery Processes

The client currently relies on a desktop-based insolvency management software that lacks scalability, flexibility, and modern user interfaces. This limits operational efficiency and hampers integration with third-party financial systems, especially under increasing data volumes and diverse legislative requirements across regions. Advancements in technology create a need to transition to a cloud-based SaaS platform to improve responsiveness, security, and multi-jurisdictional compliance.

A mid-to-large financial software provider specializing in insolvency and financial recovery solutions, aiming to modernize and expand their case management offerings via cloud-based technology.

• Design and implement a microservice-based, web-enabled case management platform that enhances scalability and flexibility.
• Enable secure, efficient management of large volumes of insolvency and financial recovery data with robust reporting capabilities.
• Support multi-language, multi-currency, and multi-jurisdiction configurations to adapt to various regional legal and reporting standards.
• Integrate with external banking, payment, and document management systems for comprehensive financial process automation.
• Optimize performance through improved testing practices and CI/CD pipelines, ensuring high availability under heavy loads.

• Microservice architecture supporting modular, scalable functionalities with communication via event-driven architecture (e.g., message queues, event grids).
• A user-friendly web interface built with modern JavaScript frameworks and libraries, supporting multiple languages and adaptable formats.
• Data management layer utilizing a robust relational database system (e.g., Microsoft SQL Server) capable of handling large datasets efficiently.
• APIs developed with ASP.NET Core/Web API for secure and high-performance data access to microservices.
• Modules for managing business finances, bank transactions, and communication with banking systems (BACS, CHAPS, Direct Debit, etc.).
• Dedicated modules for invoice processing, accruals, fees calculation, and report generation.
• Document management for generating, storing, and retrieving reports and legal documents.
• Third-party system integrations for banking, payment gateways, client self-service portals, and document management systems.
• Configurable system supporting multiple countries, currencies, legislation, report types, and formatting conventions.

• Bank payment systems: BACS, CHAPS, Faster Payments, Direct Debit
• Payment gateway systems: Paythru, Realex Payments
• Client self-service portals
• Document management systems

• Scalability to handle increasing data volumes and user loads with high performance.
• Fault tolerance and resilience to ensure system uptime and data integrity.
• Enhanced security protocols for financial data protection and compliance.
• Responsive user interface supporting multiple languages, currencies, and regional standards.
• Optimized CI/CD pipelines supporting rapid deployment cycles and rigorous testing.

The developed system aims to significantly improve data handling capacity, operational efficiency, and compliance across multiple jurisdictions. Expected outcomes include streamlined insolvency processes, comprehensive reporting capabilities, and robust integrations, enabling the client to support a growing customer base with high reliability and security. The transition aims to facilitate scalable growth, reduced manual efforts, and enhanced user experience in managing complex financial recovery cases.