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Development of a Scalable Web Application for Educational Process Automation and CRM Integration

blurify.com

Education

Business services

Information technology

Challenges in Educational Consultation Workflow

Educational consultants and Telecenter staff faced inefficiencies due to manual paper-based survey processes, requiring double data entry and lacking integration with CRM systems. Telecenter employees needed better tools to track phone calls and meeting sign-ups for teachers.

About the Client

Poland's leading educational publisher since 1945, offering digital educational resources and operating multiple online platforms with 1.2M monthly users

Digital Transformation Goals

Digitize teacher survey processes to eliminate manual paperwork
Integrate with HubSpot CRM for automated data synchronization
Develop specialized modules for educational consultants and Telecenter staff
Implement scalable architecture to handle API limitations
Ensure secure deployment on private servers with VPN protection

Core System Capabilities

Digital survey creation and management module
HubSpot API integration for contact management
Admin panel for system configuration
Telecenter call tracking and meeting scheduling module
Automated query rate-limit handling
Role-based access control

Technology Stack Requirements

PHP

React

MySQL

MongoDB

AWS Cloud Services

Docker

Bitbucket Pipelines

System Integration Needs

HubSpot CRM API
VPN infrastructure
Private server deployment environment

Operational Requirements

Horizontal scaling to handle API rate limits
99.9% system availability during peak usage
Data encryption at rest and in transit
Automated CI/CD pipeline
Compliance with Polish data protection regulations

Expected Business Outcomes

Streamlined educational consultation workflows reducing manual data entry by 70%, improved survey response accuracy through digital validation, 50% faster meeting scheduling for Telecenter staff, and enhanced CRM data quality through automated synchronization. The solution will support WSiP's digital transformation while maintaining strict data security controls.