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Development of a Scalable Volunteer Management and Community Engagement Platform

coreblue.com

Non-profit

Challenges with Existing Platform

Executive Nexus's current platform is inadequate for supporting its growth and ambitious goals. The existing system lacks the scalability, functionality (particularly around volunteer matching, management hubs, and reporting), and user experience needed to effectively manage a growing user base of organizations, volunteers, and corporate partners. Data security is also a critical concern.

About the Client

A UK-based social enterprise dedicated to connecting volunteers, organizations, and businesses through technology to foster stronger communities and drive social impact.

Project Goals

Develop a scalable and secure cloud-first platform to support Executive Nexus's expanding operations.
Create a user-friendly volunteer marketplace to streamline volunteer recruitment for organizations.
Implement robust volunteer management hubs for efficient team communication and task management.
Develop an employer hub to facilitate corporate volunteering programs.
Enhance data security to ensure the protection of sensitive user information.
Enable the platform to support future feature additions and innovation.

Functional Requirements

Volunteer profile creation and search/matching
Organization profile management and event posting
Volunteer application and approval workflow
Volunteer scheduling and communication tools
Reporting and analytics dashboards (volunteer hours, organization impact)
Employer program management features

Preferred Technologies

Cloud-based infrastructure (AWS, Azure, or Google Cloud)

Custom-built application (likely using a modern framework like React, Angular, or Vue.js)

Secure database (PostgreSQL, MySQL)

API integrations

Integrations Required

Payment gateway integration (for corporate volunteering programs)
Email marketing platform integration
CRM integration (potentially)
Calendar integration

Key Non-Functional Requirements

High scalability to accommodate a growing user base
High performance and responsiveness
Robust security measures (Cyber Essentials Plus compliance or equivalent)
Accessibility (WCAG compliance)
Reliability and availability

Expected Business Impact

This project will enable Executive Nexus to significantly enhance its impact by facilitating easier connections between volunteers and organizations. A scalable and user-friendly platform will increase volunteer engagement, streamline organizational operations, improve data security and allow for more effective measurement of social impact. It will also strengthen Executive Nexus’s position as a leader in community technology and support revenue growth through expanded corporate partnerships and program offerings.