The client requires a robust, scalable telemedicine platform capable of supporting diverse virtual care use cases. Current limitations include poor system integration with existing EMR and third-party healthcare systems, latency issues affecting video conferencing quality, and compliance challenges with healthcare data standards such as HL7. Additionally, there is a need for enhanced security features like role-based access control and single sign-on, to ensure compliance and improve user experience amidst rapid user base growth.
A large healthcare technology provider offering cloud-based virtual care solutions aiming to expand their telehealth services and integrate with various healthcare systems.
The development of a scalable, integrated telemedicine platform is expected to significantly improve healthcare delivery by enabling seamless virtual consultations, remote monitoring, and data sharing. It aims to handle increased user demand efficiently, reduce latency issues, and ensure data security, ultimately leading to enhanced patient care, compliance with healthcare standards, and operational efficiency.