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Development of a Scalable SaaS Booking Platform with Integrated Payment and Third-Party Systems for Hospitality Industry

netguru.com

Hospitality & leisure

eCommerce

Challenges in Developing a SaaS Booking Platform

Building an industry-changing SaaS product from scratch with limited technical expertise, tight budget constraints, and aggressive deadlines while ensuring seamless integration with critical third-party systems.

About the Client

A SaaS startup aiming to revolutionize hospitality booking systems with a focus on design excellence and international scalability

Objectives for the SaaS Booking Platform Development

Achieve exceptional revenue growth through digital transformation
Scale user base by 400% within projected timelines
Implement reliable payment processing infrastructure
Establish stable feature development pipeline for continuous improvement

Core System Functionalities and Features

Intuitive online booking interface with real-time availability
Secure payment processing via Stripe integration
Customer communication tools via Intercom integration
Booking.com channel synchronization
Multi-currency and multi-language support
Administrative dashboard for property management

Technology Stack Requirements

Modern JavaScript framework (React/Vue)

Node.js backend

Cloud infrastructure (AWS/GCP)

Relational database (PostgreSQL)

Third-Party System Integrations

Stripe Payment Gateway
Intercom Customer Messaging
Booking.com API
Google Analytics

System Quality Attributes

Horizontal scalability for global growth
99.9% system uptime SLA
PCI-DSS compliance for payment security
Sub-200ms API response times
Automated CI/CD pipeline

Expected Business Impact of the SaaS Booking Platform

Projected £10M annual bookings with £5M+ transaction volume via Stripe integration, achieving 1,100+ enterprise account holders through reliable feature delivery and international market expansion capabilities.