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Development of a Scalable Public Transportation Digital Platform for Indonesian Market Expansion

rst.software

Logistics

Information technology

Key Challenges in Public Transport Digitalization

Bussr requires rapid deployment of a scalable digital transportation platform to address Indonesia's fragmented public transport system. Challenges include developing cross-platform applications compatible with low-end devices, implementing precise real-time GPS tracking, ensuring seamless boarding experiences, and creating an operational back-office system capable of managing large-scale transport logistics.

About the Client

A transportation technology company aiming to revolutionize public mobility in Indonesia through digital solutions

Strategic Development Goals

Develop a minimum viable product for public transport management within 6 months
Implement real-time GPS tracking with sub-10-meter accuracy
Create intuitive mobile applications for both passengers and drivers
Establish a scalable back-office system with automated route management
Support multiple payment methods including eWallet and cash validation

Core System Capabilities

Passenger app with route selection and real-time bus tracking
Driver app with distraction-free navigation and ticket validation
Admin dashboard for trip scheduling and fleet management
Multi-modal payment integration (eWallet, card, cash)
Bulk route creation via CSV import
QR/Sonic ticket validation system

Technology Stack Requirements

React Native for cross-platform mobile development

Node.js with TypeScript for backend services

React/TypeScript for admin frontend

Kubernetes container orchestration

Google Cloud Platform infrastructure

AdminJS customization for backend interface

Critical System Integrations

Google Maps API for route planning
Xendit payment gateway integration
Firebase for real-time notifications
Tableau for operational analytics
Google Asset Tracking API

Operational Requirements

Support 100,000+ concurrent users
99.9% system availability SLA
Sub-200ms latency for location updates
Low-end device compatibility (Android 5+)
ISO 27001-compliant security framework

Expected Business Transformation

The platform will enable Bussr to capture 30% market share in Jakarta within 12 months, reduce passenger wait times by 40%, increase driver utilization rates by 25%, and support nationwide expansion across Indonesia's 17,000 islands through modular architecture.