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Development of a Scalable Open Source Digital Marketing Platform with Multi-Client Hosting
  1. case
  2. Development of a Scalable Open Source Digital Marketing Platform with Multi-Client Hosting

Development of a Scalable Open Source Digital Marketing Platform with Multi-Client Hosting

axelerant.com
Advertising & marketing
Business services

Challenges in Building a Scalable and Agile Marketing Platform

The client currently lacks a reliable partner for technical support and platform development, facing issues such as rapid market evolution, high workload overflow, need for fast deployment, and managing a large volume of client websites within a centralized infrastructure. They require a robust and scalable solution to support dynamic customer interactions and continuous updates while controlling costs.

About the Client

A mid-sized marketing technology provider seeking to deliver a highly scalable, centralized platform to manage thousands of client websites and campaigns with continuous deployment capabilities.

Goals for Developing a Modern, Scalable Digital Marketing Platform

  • Implement a flexible, open source-based content management system supporting multi-tenant architecture with over 2000 client websites.
  • Enable continuous integration and deployment workflows for rapid feature rollout and updates.
  • Ensure high performance, security, and scalability to handle increasing volumes of client websites and interactions.
  • Provide centralized hosting and orchestration solutions to simplify management and reduce operational overhead.
  • Support a dynamic environment capable of adapting quickly to changing market and client needs.

Core Functional System Requirements for the Marketing Platform

  • Modular API development for extensibility and custom integrations
  • Support for a hierarchical content management system tailored to marketing needs
  • User experience design optimized for ease of use by non-technical marketing teams
  • Front-end development capabilities for dynamic, engaging website interfaces
  • Infrastructure support including automated provisioning, scaling, and maintenance
  • Automation of quality assurance and testing through continuous integration pipelines
  • Deployment automation supporting multiple updates per day
  • Monitoring and performance analysis tools to identify and address pain points

Preferred Technologies and Architectural Approaches

Open Source CMS platform (e.g., Drupal or similar)
Containerization with Docker
Container orchestration via Rancher or Kubernetes
Automated CI/CD pipelines
DevOps best practices for deployment and operations

Essential System Integrations

  • External monitoring tools for performance and security analysis
  • Client management and authentication systems
  • Third-party marketing tools or APIs as required

Critical Non-Functional System Attributes

  • Scalability to support over 2,000 client websites and concurrent interactions
  • High performance with rapid deployment cycles (multiple releases per day)
  • Robust security frameworks to protect client data and privacy
  • Availability and reliability suitable for a mission-critical SaaS environment

Expected Business Benefits from the Digital Platform Initiative

The project aims to enable the client to efficiently manage and deploy a scalable, high-performance marketing platform supporting thousands of client websites with continuous updates. This will drive faster time-to-market for new features, improve platform stability and security, and facilitate flexible adaptation to market changes, ultimately enhancing customer satisfaction and increasing operational margins.

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