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Development of a Scalable Online Collaboration Platform with Integrated Workflow Automation
  1. case
  2. Development of a Scalable Online Collaboration Platform with Integrated Workflow Automation

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Development of a Scalable Online Collaboration Platform with Integrated Workflow Automation

emerline.com
Information technology
Business services
Financial services
Health & Fitness

Challenges in Team Collaboration and Process Management

Organizations face difficulties in tracking task progress, lack transparency in business processes, and struggle with fragmented systems that hinder team productivity. Excessive meetings for updates and poor collaboration between colleagues further reduce efficiency.

About the Client

A SaaS company focused on team productivity tools for enterprise organizations

Project Objectives

  • Create a scalable SaaS platform for workflow automation and business process management
  • Develop customizable templates for cross-industry use cases (design thinking, client management, etc.)
  • Reduce reliance on update meetings through real-time visibility tools
  • Enable seamless integration with existing enterprise systems

Core System Functionalities

  • Widget-based framework for customizable interface components
  • Cross-widget data synchronization and summary board creation
  • Multitenant architecture with strict data isolation
  • Template library for business process configuration
  • Real-time task tracking and progress visualization

Technology Stack Requirements

React/Redux for frontend
Node.js with NestJS framework
Google Datastore for NoSQL database
GoLang for backend services
Kubernetes for container orchestration

External System Integrations

  • Google Workspace (Docs/Sheets)
  • Trello
  • Jira
  • Microsoft Office 365
  • Okta authentication

Non-Functional Requirements

  • Horizontal scalability for enterprise adoption
  • 99.9% system uptime SLA
  • Role-based access control (RBAC)
  • Real-time data synchronization performance under 500ms latency
  • GDPR-compliant data handling

Expected Business Impact

Implementation of this collaboration platform is projected to reduce administrative meeting time by 40%, improve cross-departmental workflow visibility by 65%, and enable 30% faster onboarding of new business processes through template-based configuration. The multitenant architecture will support rapid enterprise client acquisition while maintaining data security.

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