Development of a Scalable Online Book Marketplace Platform with Enhanced User Experience and Integrations

The client requires a modern, scalable marketplace platform that simplifies the secondhand book trade, enhances user experience, and incorporates functionalities like catalog management, payment processing, notifications, and digital identity verification. They seek to expand their geographic reach and improve platform performance to support increased user activity and sales volume.

A startup or growing retail eCommerce business focused on secondhand book trading, aiming to expand its market presence and improve platform functionality.

• Achieve a scalable architecture supporting growth from initial launch to expanded markets, aiming for sustained performance with over 450,000 active users.
• Generate significant revenue, targeting a minimum of $4 million in gross merchandise value within the first period.
• Improve user engagement and platform usability, increasing conversion rates by at least 16% and doubling average time spent on the site.
• Expand market reach from initial regions to additional countries, such as expanding from Norway to neighboring markets like Sweden.
• Implement a comprehensive set of features including dynamic catalog management, payment and notification systems, and digital identity verification to facilitate seamless trade.
• Build a resilient, high-performance web and mobile platform optimized for SEO, speed, and security.

• Interactive and SEO-optimized web pages utilizing modern frameworks (e.g., TypeScript, Vue.js, Next.js) with state management (Redux).
• Extensive catalog of over 2 million books with customizable admin tools, including a custom scraper for price analysis and competitor content fetching.
• Content management system for easy updating of book listings and platform configuration.
• Secure payment processing integrations supporting multiple payment providers (e.g., Stripe, Vipps).
• Notification systems employing email (SendGrid) and SMS (Twilio) for order updates, alerts, and user engagement.
• Package tracking integration with local postal services for real-time shipment status.
• Digital verification solutions utilizing secure ID systems (e.g., BankID) for author and seller validation.
• User account management with verification workflows, and social features such as book tracking and sharing.

• Stripe and Vipps for payment processing
• SendGrid for email notifications
• Twilio for SMS notifications
• Local postal services API (e.g., Postnord, Helthjem) for package tracking
• BankID or equivalent digital ID for identity verification

• Platform scalability to support over 450,000 active users.
• Performance optimization for fast load times and quick response rates.
• Security compliance, including secure payment and personal data handling.
• High availability and uptime targets (e.g., 99.9%).
• SEO optimization for increased discoverability.
• Responsive design supporting web and mobile access.

The platform is expected to facilitate a revenue increase, potentially reaching $4 million in gross merchandise value, and attract over 450,000 active users. It aims to boost user engagement, improve conversion rates by at least 16%, double average session durations, and expand market reach beyond the initial deployment regions, supporting sustained growth and operational efficiency.