Development of a Scalable Multi-Store Ecommerce Platform with Real-Time Inventory Synchronization

The client operates over a million diverse products across multiple retail outlets and warehouses, facing difficulties in efficiently managing product data, stock levels, and pricing updates in real-time. The existing system lacks a unified, scalable solution that facilitates easy product management, promotion handling, and synchronization with external warehouses, leading to suboptimal customer experience and operational inefficiencies.

A large-scale retail chain operating multiple stores and warehouses, requiring a unified online shopping platform to manage product listings, promotions, and real-time stock updates across various outlets.

• Develop a user-friendly platform enabling administrators to add and update product details, descriptions, and graphics efficiently.
• Implement seamless management and deployment of various promotional campaigns, including codes and discounts.
• Ensure real-time synchronization of product data, stock levels, and pricing across multiple warehouses and external suppliers.
• Provide multi-channel access via web and mobile (iOS and Android) platforms to maximize customer reach.
• Create an integrated backend system that supports order placement, customer data management, and invoice processing.
• Design an architecture that supports scalability to handle over a million SKUs and high user traffic.

• Product catalog management with rich descriptions and graphics, allowing easy addition and updates by administrators.
• Promotion engine supporting promotional codes, discounts, and rebates with simple management interfaces.
• Real-time synchronization mechanism connecting the platform to multiple external warehouses and inventory databases.
• Multi-channel access supporting web, iOS, and Android platforms with Progressive Web App (PWA) capabilities.
• Order processing system that captures customer orders and sends data to the backend database for invoice generation.
• Dashboard for monitoring stock levels, sales, and promotions across all stores and warehouses.

• Open Source inventory and product database systems
• Database synchronization with external warehouse management systems
• Payment gateways for processing customer payments
• Invoice and order management systems

• The platform must support handling over one million products with minimal latency.
• Real-time data synchronization with updates reflecting within seconds.
• High system availability with 99.9% uptime.
• Secure handling of customer data and payment information compliant with relevant standards.

The implementation of this platform is expected to streamline product and inventory management, enabling real-time stock updates and promotions across multiple outlets. This should improve customer experience, increase sales volume, and reduce operational inefficiencies, supporting scalable growth for the client as they manage extensive product catalogs and multiple store locations.