Development of a Scalable Modular Learning Management System with Integrated CRM and API Connectivity

An expanding educational organization experiences limitations with its legacy LMS that only facilitated basic content storage and course participant management. As the organization grows, it requires a more robust system capable of handling increasing user volumes, integrating with sales and CRM tools, providing flexible content deployment, and supporting rapid online transition during disruptions such as a global pandemic.

A rapidly growing educational organization with multiple campuses and a diverse course portfolio, aiming to modernize its learning infrastructure to support increasing student numbers and expand internationally.

• Develop a new, scalable LMS capable of supporting hundreds of thousands of users with high performance and reliability.
• Implement a microservices-based architecture with flexible API connectivity to facilitate integrations with various external systems and cloud technologies.
• Create an intuitive, responsive user interface that enhances student and teacher engagement.
• Integrate a CRM system to streamline sales, enrollment, and user management processes.
• Enable content management features such as modules, quizzes, and landing pages to improve learning effectiveness.
• Ensure compliance with GDPR and other security standards.
• Support rapid online deployment capabilities to adapt to emergent educational needs or emergency scenarios.

• Microservices architecture for modular and scalable system deployment
• GraphQL APIs to allow flexible data querying and API connectivity
• Content modules including learning materials, quizzes, and group management
• Landing pages/web editor for creating and managing course portals
• CRM integration for sales and user relationship management
• User interface responsive design supporting multiple devices
• GDPR compliance and security features for data protection
• Cloud-based deployment for scalability and high availability
• Content versioning and subversion control for efficient content updates

• CRM systems for sales and user management
• Cloud services for hosting and scaling
• Third-party analytics and content delivery systems

• Design to support hundreds of thousands of concurrent users
• System uptime of 99.9% with failover and redundancy
• Secure data handling compliant with GDPR and other standards
• Responsive interface optimized for various devices
• Fast load times with optimized content delivery

Implementation of the new LMS with integrated CRM and API connectivity is expected to support substantial growth, enabling the organization to educate over 1000 students annually and expand into new markets. The scalable and flexible platform will facilitate rapid deployment during crises, improve learner engagement through intuitive design, and streamline sales processes, ultimately resulting in heightened market presence and operational efficiency.