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Development of a Scalable Member Management and Course Registration Platform for Educational Organizations
  1. case
  2. Development of a Scalable Member Management and Course Registration Platform for Educational Organizations

Development of a Scalable Member Management and Course Registration Platform for Educational Organizations

capitalnumbers.com
Education
Financial services
Non-profit

Identifying Challenges in Member Management and Course Registration for Large Educational Institutions

The client operates a longstanding educational platform with missing or outdated content, limited backend functionality, and inadequate systems for managing an extensive student database exceeding 50,000 users. They require an efficient system to facilitate student registration upon payment, track course completions and certifications, and automate membership renewals, all while maintaining data integrity and ease of administration.

About the Client

A large educational institution offering financial courses and certifications, with a substantial student base seeking streamlined registration, membership management, and event tracking.

Goals for Building an Advanced Member and Course Management System

  • Implement a secure, scalable platform that supports seamless login and registration for students.
  • Develop automated and manual payment options, including online payment gateway integration, to streamline student activation.
  • Create an administrative backend for managing registration lists, membership statuses, course attendance, certifications, and renewals.
  • Design a user dashboard providing at-a-glance information about attendance, active memberships, and upcoming events.
  • Enable efficient searching and filtering of user data by attributes such as email, name, or membership ID.
  • Incorporate a feature for scanning and auto-adding student ID codes linked to a physical card system.
  • Ensure the system can handle a large user base efficiently without performance degradation.

Core Functional Specifications for a Member-Centric Educational Platform

  • User login and registration with multiple payment options (manual cash and automated online gateway).
  • Membership renewal capability allowing students to extend their subscriptions without re-registering.
  • Automated account activation upon online payment confirmation.
  • Admin panel for managing registration requests, updating member details, and approving renewals.
  • Member dashboard displaying attendance, course completions, status, and renewal prompts.
  • Physical ID card scanning integration for automatic student data entry and event attendance logging.
  • Search and filter functionalities for efficient data management based on user attributes and event participation.

Recommended Technology Stack for Scalability and Usability

HTML
CSS
JavaScript (jQuery)
CMS platform suitable for growth and content management
Backend development with PHP

External System Integrations for Enhanced Functionality

  • Online payment gateway for automated transactions
  • Physical ID card scanning hardware/software for real-time data entry

Performance, Security, and Scalability Standards

  • Supports a user base exceeding 50,000 users with optimized performance.
  • Ensures secure payment processing and data safeguards through encryption and access controls.
  • Provides a responsive interface accessible across devices and browsers.
  • Allows for easy content updates and system scalability as user requirements evolve.

Projected Business Outcomes of the Member Management System

The new platform aims to streamline registration and membership processes, reduce administrative workload, and improve user engagement. It is expected to support a large user base efficiently, facilitate timely course and certification tracking, and enable automation in payments and renewals, ultimately leading to increased operational efficiency and higher student satisfaction.

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