This Case Shows Specific Expertise. Find the Companies with the Skills Your Project Demands!

You're viewing one of tens of thousands of real cases compiled on Many.dev. Each case demonstrates specific, tangible expertise.

But how do you find the company that possesses the exact skills and experience needed for your project? Forget generic filters!

Our unique AI system allows you to describe your project in your own words and instantly get a list of companies that have already successfully applied that precise expertise in similar projects.

Create a free account to unlock powerful AI-powered search and connect with companies whose expertise directly matches your project's requirements.

Development of a Scalable Knowledge Management Platform with Slack Integration Using JAMstack Architecture

axelerant.com

Information technology

Business services

Knowledge Management Challenges in a Remote Work Environment

Exponential growth of unstructured Slack data (13,000+ posts with threaded replies) leading to critical pain points in information retrieval, classification, and access control. Limited search customization, absence of metadata tagging, and restricted data ownership management hinder effective knowledge sharing across expanding teams.

About the Client

A fully remote digital experience agency partnering with global brands, specializing in scalable tech solutions for distributed teams

Key Objectives for the Knowledge Management System

Implement automated classification of Slack-based knowledge assets
Enable scalable search functionality with advanced filtering capabilities
Establish clear data ownership and access control mechanisms
Ensure enterprise-grade security through decentralized architecture
Achieve seamless scalability with minimal infrastructure overhead

Core System Functionalities

Slack event listener for message capture and tagging
Automated metadata generation for Q&A threads
Customizable search interface with faceted navigation
Role-based access control for knowledge assets
CDN-accelerated static content delivery

Technology Stack Requirements

Gatsby.js

Netlify

GraphQL

Hasura

Git

Slack Web APIs

System Integration Needs

Slack App Framework
GitLab CI/CD
Renovate dependency management
Netlify Functions
Serverless architecture components

Operational Requirements

Sub-second search response times
Horizontal scalability for 10x user growth
SOC 2 Type II compliance
99.99% uptime SLA
Cost-effective pay-per-use model

Expected Business Impact of the Knowledge Management Platform

Projected 70% reduction in knowledge retrieval time through enhanced search capabilities, 50% decrease in infrastructure costs via JAMstack optimization, and 300% improvement in system scalability to support organizational growth. The solution will maintain Axelerant's competitive edge through secure, future-proof knowledge management.