Development of a Scalable Internal Analytics Dashboard for Travel Industry Client

The client faced difficulties in aggregating and visualizing travel-related data from multiple sources, leading to limited real-time insights and slowed decision-making processes across their operations.

A medium-sized travel company aiming to enhance data-driven decision-making and operational efficiency.

• Develop an internal analytics dashboard that consolidates travel data from various sources.
• Enable real-time reporting and visualization to improve decision-making speed.
• Improve scalability to accommodate increasing data volume and user load.
• Enhance data security and user access control to ensure compliance and data integrity.

• Data aggregation engine to compile information from multiple internal and external sources.
• Customizable dashboards for different user roles to visualize key metrics and trends.
• Real-time data refresh capabilities to support timely decision-making.
• Role-based access controls to restrict and manage user permissions securely.
• Interactive charts and filters for in-depth data analysis.
• Automated reporting tools for scheduled insights delivery.

• Data sources from internal travel management systems.
• External APIs for real-time data feeds (e.g., airline, hotel booking systems).
• Authentication and identity management systems.
• Reporting and notification tools.

• System must support at least 500 concurrent users.
• Dashboard data refresh interval should not exceed 60 seconds.
• Data security compliance aligned with industry standards (e.g., GDPR, ISO 27001).
• System uptime reliability of at least 99.9%.
• Response time for user interactions should be under 2 seconds.

The implementation of the internal analytics dashboard is expected to significantly improve decision-making agility, reduce data processing time, and increase operational visibility, leading to an estimated 25% faster response to market changes and an overall increase in operational efficiency for the client.