Development of a Scalable GIS Asset Management Platform for Utility and Public Service Industries

The client faces inefficiencies in managing complex utility asset data and coordinating field operations. Their existing GIS tools lack scalability, ease of use for field crews, and integration capabilities, leading to increased operational costs, delays, and data inaccuracies. The need exists for a reliable, scalable, and customizable GIS-based platform that connects field teams, management, and GIS/Engineering departments to streamline data collection, task management, and reporting processes.

A mid-sized utility company specializing in water, wastewater, and gas services seeking to optimize infrastructure management and field operations.

• Create a scalable SaaS GIS platform capable of supporting large user bases across multiple industries such as utilities, electrical, and public works.
• Implement a mobile GPS-guided interface for field crews to efficiently collect, update, and visualize asset data in real-time.
• Design a highly customizable task management system with dynamic data fields, task types, and icons tailored to industry-specific workflows.
• Enable multiple user roles, including administrators, supervisors, contractors, and field workers, with role-based access and permissions.
• Integrate advanced GPS and turn-by-turn directions to assist field teams in locating assets accurately and efficiently.
• Develop a robust admin portal for task customization, report generation, and workflow management.
• Ensure platform scalability, security, and performance on cloud infrastructure to handle extensive data and concurrent users.

• Support for multi-layer GIS data visualization with user-specific overlays.
• Mobile optimized interface for tablets and desktops, built with responsive frameworks.
• Customizable task creation with over 100 data fields, searchable and filterable.
• Role-based user management for administrators, supervisors, contractors, and field crews.
• Integration with high-precision GPS devices for accurate geolocation and navigation.
• Automated report generation upon task completion.
• Support for recurring and one-off tasks with scheduling capabilities.
• Multi-industry support for various data use cases, including maintenance, emergency response, and inspections.
• Intuitive UI design focused on ease of use in challenging field environments.

• High-precision GPS device hardware for accurate location tracking.
• Mapping and GIS data layers for asset visualization.
• Task and asset management systems for seamless data exchange.
• Reporting tools for analytics and operational insights.

• System scalability to support hundreds to thousands of concurrent users.
• High availability with 99.9% uptime SLA.
• Data security compliant with industry standards (e.g., encryption at rest and in transit).
• Performance optimized to load large GIS datasets with minimal latency.
• Responsive UI accessible on tablets and desktops, suitable for field conditions.

The implementation of a scalable and customizable GIS asset management platform is expected to significantly improve operational efficiency, reduce field data collection time, and enhance data accuracy. Anticipated outcomes include a 20-30% reduction in maintenance or inspection cycle times, improved coordination among field crews and management, and enhanced decision-making capabilities through real-time data and reporting. Overall, the system aims to streamline workflows, lower operational costs, and support future expansion across multiple utility and infrastructure industries.