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Development of a Scalable Employee Sick Leave Management System
  1. case
  2. Development of a Scalable Employee Sick Leave Management System

Development of a Scalable Employee Sick Leave Management System

capitalnumbers.com
Medical
Business services
Healthcare

Identifying Challenges in Ineffective Sick Leave and Workforce Health Management

The organization relies on fragmented systems such as emails, spreadsheets, and document sharing platforms to track employee sick leaves, leading to inaccuracies, delays, and miscommunications. These manual processes result in inefficient leave management, difficulty in monitoring workforce availability, and challenges in coordinating health checkups and return-to-work planning, especially as the organization scales beyond 10,000 employees.

About the Client

A mid to large-sized healthcare organization or corporate enterprise seeking to streamline employee absence tracking and health management processes.

Goals for Developing a Robust and Scalable Sick Leave Management Platform

  • Eliminate reliance on spreadsheets and unintegrated document management systems for sick leave tracking.
  • Develop a secure, unified web application capable of handling over 10,000 employee requests efficiently.
  • Enable real-time updates and instant notifications on leave approvals, rejections, and return-to-work status.
  • Integrate medical document uploads, health checkups, and medical service provider coordination within the system.
  • Provide detailed, customizable reports and dashboards for comprehensive workforce health and attendance analytics.
  • Ensure system scalability, security, and performance to support organizational growth.

Core Functionalities for an Efficient and Comprehensive Sick Leave Solution

  • User authentication and role-based access controls for employees, managers, HR, and healthcare coordinators.
  • Dashboard displaying real-time absences, requests, and approval statuses.
  • Form-based employee sick leave submission with medical document upload options.
  • Automated leave approval workflows based on organizational hierarchy and policies.
  • Instant notifications via WebSocket for leave updates, approvals, and upcoming health checkups.
  • Secure storage for medical documents and prescriptions with access controls.
  • Integration modules with external health service providers for scheduling and status updates.
  • Advanced reporting tools for absence trends, compliance, and workforce health metrics.
  • Return-to-work planning module utilizing health checkup completion data.

Technology Stack and Architectural Choices for the Leave Management System

Web-based application framework (e.g., Laravel or equivalent PHP framework)
MySQL or equivalent relational database for data storage
JavaScript, jQuery, and Bootstrap for frontend development
WebSocket for real-time updates and notifications
AWS or comparable cloud platform for hosting and scalability
CRON jobs for automated data migration and scheduled tasks

Essential External System Integrations for Seamless Operations

  • External health service provider platforms for scheduling and status updates
  • Medical document management systems for validation and storage
  • Organizational HR and payroll systems for workforce data synchronization

Performance, Security, and Scalability Standards

  • System must support at least 10,000 concurrent users with minimal latency
  • Data validation, secure authentication, and role-based access controls to ensure data security and privacy
  • High availability architecture with SLAs guaranteeing system uptime
  • Scalable infrastructure capable of supporting future organizational growth

Expected Business Outcomes of Implementing the Sick Leave Management System

By deploying a centralized, real-time sick leave management platform, the organization aims to reduce manual errors, delays, and miscommunications in leave processing. Expected outcomes include improved workforce availability visibility, faster approval cycles, enhanced employee health tracking, and more efficient return-to-work planning. This system is projected to support the organization’s growth beyond 10,000 employees, ensuring seamless operations and better health management metrics.

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