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Development of a Scalable eCommerce Platform with Custom Product Configuration and Supplier Integration
  1. case
  2. Development of a Scalable eCommerce Platform with Custom Product Configuration and Supplier Integration

Development of a Scalable eCommerce Platform with Custom Product Configuration and Supplier Integration

saritasa.com
Retail
eCommerce

Identified Challenges in Scaling and Enhancing Online Retail Operations

The client faces increasing online sales demands, but current digital infrastructure limits scalability and customer experience. They seek to develop a modern, flexible eCommerce website that reflects their brand standards, provides robust product customization options, and supports integration with multiple supplier databases for real-time catalog access. Additionally, they aim to reduce operational costs by moving away from custom backend solutions while maintaining strong customization capabilities.

About the Client

A mid-sized retail company specializing in in-house manufactured products and direct supplier sourcing, aiming to enhance its online sales presence with a highly customizable shopping experience.

Goals for Improving Ecommerce Performance and Customer Engagement

  • Redesign and develop a new eCommerce website that accurately reflects brand identity and enhances user experience.
  • Implement a scalable platform capable of supporting increasing online sales volume.
  • Enable comprehensive product customization functionalities similar to an online product configurator.
  • Integrate with multiple external supplier databases via APIs for real-time product and inventory data access.
  • Transition from custom backend solutions to a flexible, open-source content management framework to lower maintenance costs.
  • Create a foundation for future growth and feature expansion with a scalable, maintainable architecture.

Core Functionalities and Features for the Enhanced eCommerce Platform

  • A flexible content management system for easy website updates and branding consistency.
  • eCommerce functionality including product catalog, shopping cart, checkout, and payment processing.
  • A customizable product configurator enabling customers to select stones, settings, and attributes to personalize jewelry pieces.
  • APIs for real-time integration with external suppliers’ databases to access current product and diamond inventory, pricing, and specifications.
  • Responsive UI/UX design to ensure seamless shopping experience across devices.
  • Scalable architecture capable of handling growth in traffic, transactions, and catalog size.

Technologies and Architectural Approaches for Optimized Development

Open-source content management system (e.g., WordPress or equivalent)
PHP-based customization for backend development
WooCommerce or equivalent eCommerce plugin for transaction handling
Custom plugin integration for product configurator functionality
API-driven architecture for supplier database integration

External System Integrations for Real-Time Data and Catalog Management

  • Supplier API integrations for product, inventory, and pricing data
  • Payment gateway APIs for secure online transactions
  • Customer account and authentication systems

Performance, Security, and Scalability Considerations

  • Platform should support high traffic volumes and scale as necessary without performance degradation.
  • Security protocols must ensure safe transactions and data privacy in compliance with standards.
  • System should maintain 99.9% uptime with robust backup and disaster recovery plans.
  • API integrations should provide real-time data updates with minimal latency.

Projected Business Benefits and Growth Opportunities

The new scalable eCommerce platform is expected to significantly increase online sales by providing a superior customer experience and seamless customization capabilities. Integration with supplier databases will enable real-time catalog updates, reducing manual updates and operational costs. Transitioning to an open-source framework will decrease maintenance expenses and allow for future feature expansion, ultimately supporting sustained business growth and competitiveness in the online retail market.

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