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New World Retail faces challenges in managing a large catalog of over one million products from 20 different stores simultaneously. The existing infrastructure struggles with data synchronization, stock level management, and providing a consistent online shopping experience across web and mobile platforms. The lack of real-time inventory updates and efficient order processing impacts customer satisfaction and operational efficiency.
New World Retail is a prominent retailer in Fiji, operating 20 stores and seeking a unified, scalable ecommerce platform to expand its online presence and streamline operations.
This ecommerce platform will enable New World Retail to expand its market reach, increase sales, improve customer satisfaction, and streamline operations. Real-time inventory synchronization will reduce stockouts and improve order fulfillment accuracy. The platform's scalability will support future growth and expansion into new markets. Improved customer experience will lead to increased customer loyalty and repeat business.