Development of a Scalable E-Commerce Logistics Platform with Microservices Architecture

The client operates a complex logistics and eCommerce solutions business that requires seamless integration across warehousing, order management, and shipping systems. Current monolithic architecture limits scalability, hampers flexibility for rapid feature deployment, and complicates integration with external marketplaces and courier services. The client seeks a transformative software solution that can support business growth, enhance operational efficiency, and accommodate changing requirements.

A mid-to-large-sized logistics and supply chain company providing warehousing, order fulfillment, and shipping management solutions integrated with multiple sales channels and courier services.

• Develop a high-performance, scalable software platform that supports complex logistics operations and integrations with external platforms.
• Implement a transition from monolithic to microservices architecture to improve scalability, maintainability, and future adaptability.
• Enable seamless integration with leading eCommerce marketplaces (e.g., Amazon, eBay) and courier services (e.g., Royal Mail, DPD).
• Design and develop modules for warehouse and order management, shipping management, label printing, and a backoffice portal.
• Support tens of thousands of users generating millions of shipping labels daily, ensuring system reliability and real-time feedback.
• Create an agile development environment capable of adapting to evolving business needs through proactive feedback and continuous improvement.

• Warehouse and Order Management: An integrated platform to manage stock levels, process orders, and synchronize with sales channels, transitioning from monolithic to microservices architecture.
• Shipping Management: A system to generate shipping labels, consolidate shipments across multiple courier providers, and facilitate real-time shipment tracking.
• Label Printing Service: A backend service that enables barcode scanning and immediate label printing across multiple printers and machines, with integration to web applications for real-time status updates.
• Backoffice Portal: A centralized user interface for managing integrations, monitoring operations, and optimizing logistics workflows, with role-based access and analytics support.

• Marketplaces such as Amazon and eBay for order synchronization
• Courier services such as Royal Mail, DPD for shipment processing
• Financial and accounting systems for transaction management

• System scalability to support up to 800,000+ users generating millions of labels daily
• High availability and reliability with minimal downtime
• Real-time processing, status updates, and feedback mechanisms
• Security measures to protect sensitive order and customer data
• Flexible deployment environment leveraging cloud infrastructure (Azure preferred)

The implementation of this scalable, microservices-based logistics platform is expected to support exponential revenue growth, similar to a 14-fold increase over 7 years observed in previous analogous projects. The system will enhance operational efficiency, reduce processing times, and improve customer and internal stakeholder satisfaction. With robust integration and real-time insights, the client will be positioned to better serve the evolving needs of the eCommerce market and sustain competitive advantage.