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Development of a Scalable Digital Payment Platform for Small Business Ecosystem
  1. case
  2. Development of a Scalable Digital Payment Platform for Small Business Ecosystem

Development of a Scalable Digital Payment Platform for Small Business Ecosystem

sombrainc.com
Financial services

Addressing Payment Processing Challenges for Small Business Ecosystems

The client faces the challenge of streamlining funds transfers among over 10,000 small businesses, entrepreneurs, and their customers across various payment methods, including cards, bank transfers, and internal balances. They require a seamless onboarding process and an intuitive user experience to support migration of over one million users from legacy systems, ensuring high performance, cross-platform accessibility, and ease of use.

About the Client

A medium-sized financial technology company aiming to offer simplified and scalable payment processing solutions for small to medium-sized businesses and individual entrepreneurs.

Goals for a Robust and User-Friendly Payment Platform

  • Create a scalable, event-based payment processing system capable of handling high transaction volumes and supporting third-party integrations.
  • Enable users to transact using multiple payment methods, including cards, bank accounts, and internal balances.
  • Deliver a seamless onboarding experience with comprehensive KYC procedures and bank account verification.
  • Develop a reliable notification system for transaction updates, cancellations, and other important events.
  • Optimize web and mobile interfaces for performance, accessibility, and smooth user experience.
  • Support the migration of a large user base, ensuring platform stability and growth capacity.

Core Functional System Features for Payment Processing

  • Custom, event-driven webhook handler to process third-party updates asynchronously.
  • Internal notification service managing transaction alerts and system messages.
  • Support for various payment methods including credit/debit cards, bank transfers, and internal balances.
  • Complete KYC-based user registration flow with bank account verification.
  • User transaction history and data collection modules for analysis.
  • Cross-platform web and mobile support with performance optimizations, accessibility features, and intuitive UI/UX design.

Preferred Technologies and Architectural Approach

Event-based microservices architecture
Webhook and asynchronous message handling
Mobile and web cross-platform development frameworks
Secure user authentication and KYC verification processes

Essential External System Integrations

  • Third-party payment gateways for card and bank transfer processing
  • Banking APIs for account verification and transfers
  • Notification services for in-app and email alerts

Critical Non-Functional System Requirements

  • System scalability to support over 1 million users and high transaction throughput
  • Sub-second response times for user interactions
  • High security standards to ensure data privacy and transaction integrity
  • Reliable system uptime and fault tolerance

Anticipated Business Benefits and Growth Metrics

The development of this scalable payment platform is expected to enable the client to support over 10,000 small businesses, facilitate thousands of daily transactions, and migrate more than one million users seamlessly. This will significantly enhance user experience, increase operational efficiency, and promote accelerated business growth within the small business payment ecosystem.

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