Development of a Scalable Booking Platform with Integrated Payment and Third-Party System Support

The client aims to develop an industry-changing SaaS booking platform from scratch within a constrained budget and tight deadlines. The founders possess limited technical background, creating additional complexity in project execution. There is a need for a reliable, visually appealing system that can integrate with various third-party services and support a growing customer base.

A mid-sized hospitality company seeking to modernize its booking infrastructure to support international growth and improve customer experience.

• Achieve significant revenue growth through the new booking system.
• Support confirmed bookings totaling over 425,000 nights within the initial years of launch.
• Enhance system stability and reliability for continuous feature development.
• Increase user base by at least 400% within the first few years.
• Facilitate online transactions with robust payment processing capabilities expecting to reach €10 million in bookings within the first year.

• User-friendly booking UI with beautiful and intuitive design.
• Online payment gateway integration supporting secure transactions via a widely adopted payment platform.
• Third-party system integrations including customer communication tools and global reservation channels.
• Dashboard for managing bookings, payments, and customer inquiries.
• Automated confirmation and notification system for bookings and payments.
• Scalable architecture capable of handling increasing user base and transaction volume.

• Payment gateway platform for online transactions.
• Customer communication system for support and engagement.
• Global reservation and listing platforms for broader reach.

• System must support over 400% user growth within first 3 years.
• Handle transactions amounting to €10 million within the first year.
• Ensure high availability with minimal downtime.
• Maintain secure processing of sensitive customer information and payment data.

The new booking platform is expected to drive more than €10 million in bookings annually within the first year, facilitate confirmed bookings of over 400,000 nights, and result in at least a 400% increase in the customer base over three years. It will enable stable, reliable development of new features, supporting continued growth and improved customer satisfaction.