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Development of a SaaS-Based Transportation Management System with Automated Route Optimization and Real-Time Monitoring

yalantis

Logistics

Business services

Information technology

Challenges in Logistics Operations Management

The client faced significant inefficiencies in their logistics operations, including time-consuming manual route planning (6 hours/day), delayed communication between warehouse and logistics teams, slow onboarding of new employees, and reactive problem-solving processes requiring extensive manual coordination.

About the Client

A logistics company specializing in nationwide shipping of goods, seeking digital transformation of operational workflows.

Objectives for the Transportation Management System

Automate and accelerate route planning and optimization processes
Implement real-time communication and status monitoring capabilities
Streamline employee onboarding to under 10 minutes per user
Enable proactive problem detection and resolution through system automation
Create a scalable SaaS platform for nationwide logistics operations

Core System Functionalities

Automated route optimization with price/speed ratio calculation
Real-time delivery status tracking and alerts
Integrated warehouse-to-logistics workflow automation
Dynamic route reassignment based on delivery exceptions
Multi-tier dashboard with operational KPI visualization
Configurable route card system with status prioritization
Role-based access control with CSV bulk import capabilities
Mobile driver application with problem reporting functionality

Technology Stack Requirements

Cloud-native architecture (AWS/Azure/GCP)

Real-time data processing frameworks

Geospatial optimization algorithms

RESTful API integrations

Progressive Web Application (PWA) frontend

System Integration Requirements

Existing warehouse management systems (WMS)
GPS vehicle tracking systems
Third-party mapping APIs (Google Maps/Mapbox)
Enterprise communication platforms (Slack/MS Teams)

Non-Functional Requirements

99.9% system availability with auto-scaling capabilities
Real-time updates with <2-second latency
Role-based access control with GDPR compliance
Multi-tenancy architecture for SaaS scalability
Mobile-responsive design with offline capabilities

Expected Business Impact of the Transportation Management System

The implementation is expected to reduce route planning time from 6 hours to 30 minutes, eliminate 80% of manual communication through automated workflows, and enable same-day onboarding of new logistics personnel. Real-time monitoring and proactive alerts should decrease delivery delays by 40% while improving operational visibility across the supply chain.